Oracle OS · Oracle Siebel CRM → Microsoft Dynamics 365 Customer Service · Migration

Proven Siebel to Dynamics 365 Migrations by Senior Engineers

Yes, moving Oracle Siebel CRM to Microsoft Dynamics 365 Customer Service is a well-understood project. Here’s how: We assess your environment, port complex schema configurations to Dataverse, and execute

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The lowest-cost way off Oracle Siebel CRM: our migration tooling automates the repetitive work —you pay senior engineers for judgment, not keystrokes.

Automated discovery

Your Oracle Siebel CRM estate mapped — workloads, dependencies, licensing — before day one

Conversion tooling

Schema, config and workload translation to Microsoft Dynamics 365 Customer Service, automated where it's safe

Parity validation

Side-by-side testing proves Microsoft Dynamics 365 Customer Service matches production before cutover

Runbook cutover

Rehearsed, reversible, scheduled in your maintenance window

40-70%

Savings on legacy support

9–15 months

Typical migration timeline

$200,000–$1,800,000

Project budget range

How we support Oracle Siebel CRM → Microsoft Dynamics 365 Customer Service after migration

✓Fixed-scope projects with senior platform engineers
✓No double-paying Oracle maintenance during migration
✓40-70% savings on legacy support while you move
✓Port complex Siebel schemas to Microsoft Dataverse
✓Post-migration Dynamics 365 & Power Platform support
✓24/7 US-based engineers for your entire project

eScript & Custom Code

Siebel eScript logic is proprietary and must be refactored for Dynamics 365—skipping this blocks the project.

Dataverse Table Limits

Wide Siebel S_ tables exceed Dataverse row-size limits if not properly modeled upfront.

Complex Database Triggers & SmartScripts

Legacy triggers and SmartScripts stall migrations when treated as an afterthought.

Oracle Siebel CRM → Microsoft Dynamics 365 Customer Service migration — your questions answered

How do you handle Siebel eScript migration?+

We refactor eScript logic into Power Platform connectors or custom code—no manual rewrite guesswork.

Can you migrate my wide Siebel tables to Dataverse?+

Yes. We map wide S_ tables to logical Dataverse tables respecting size limits, with partitioning where needed.

What about our Siebel SmartScripts?+

We convert Siebel SmartScripts to Dynamics 365 guided processes and guided help, preserving business logic.

Will I lose support during the migration?+

Your Oracle vendor support stays active under your current contract. If it lapses, our third-party support covers most operational issues (not vendor patches) while you complete the migration.

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Free Siebel to Dynamics 365 TCO & Migration Assessment