Solutions / Remote Managed Services

Your platforms, expertly run.
Without the headcount.

Q: Which platforms do you manage?

Databases (SQL Server, Oracle, Db2, Informix, Sybase, PostgreSQL, MariaDB and more), middleware and messaging (IBM MQ, WebSphere, JBoss, WebLogic, Integration Bus), virtualization (VMware ESXi and vSphere), analytics and ETL platforms, and enterprise operating systems. If it runs your business, our engineers can run it — including versions the vendor no longer supports.

Q: Does this replace hiring a DBA or administrator?

For most environments, yes. You get a team of certified engineers with 24/7 coverage — monitoring, administration, patching guidance, performance tuning, and break/fix — for a predictable monthly cost that is typically far below a single full-time hire. Your staff keep strategic control; we handle the operational load.

Q: Can you manage systems that are past end of support?

Yes — that is our specialty. We support platforms both before and after the vendor walks away, so an aging Db2 estate or an out-of-support WebSphere cluster gets the same 24/7 operational coverage as a current release, with security mitigation guidance where vendor patches no longer exist.

Q: How does access and security work?

Access is scoped to what the engagement needs — VPN or bastion access with named accounts, MFA, and full session auditability. We work inside your change-control process, and activity reporting is part of the monthly service review.

Remote managed services put certified engineers in charge of your databases, middleware, and virtualization platforms — 24/7 monitoring, remote DBA and administration, patching, tuning, and break/fix — on currentand legacy versions, for a predictable monthly cost far below a full-time hire.

Get a Quote Explore the Offering

24/7

Monitoring & engineer response

80+

Platforms under management

< 1 FTE

Typical monthly cost

EOL OK

Legacy versions fully covered

What's included

One service wraps the operational work your platforms need — from daily administration to the 3am page.

24/7 Monitoring & Response

Round-the-clock monitoring with real engineers on the other end — alerts triaged, incidents worked, and escalations handled while your team sleeps.

Database Administration

Remote DBA coverage for SQL Server, Oracle, Db2, PostgreSQL, and more — health checks, tuning, index and query work, capacity planning, and upgrade guidance.

Middleware & Messaging Operations

IBM MQ, WebSphere, JBoss, WebLogic, and integration platforms kept healthy — queue management, JVM tuning, certificate renewals, and version housekeeping.

Virtualization Operations

VMware ESXi and vSphere administration — host patching strategy, capacity and failover planning, and day-2 operations, including environments staying on ESXi long-term.

Patching & Upgrade Management

Patch review, scheduling, and execution inside your change windows — and where the vendor no longer ships patches, mitigation guidance that keeps auditors satisfied.

Backup, Recovery & DR Readiness

Backup verification, recovery testing, and documented runbooks — so the first real restore attempt is never the first attempt.

Platforms we manage

Databases, middleware, messaging, virtualization, analytics, and enterprise operating systems — under one managed service.

How an engagement works

Assessment

We inventory the platforms in scope, their versions, support status, and pain points — and agree the SLA, coverage hours, and escalation paths. Typically one week.

Onboarding

Access provisioning inside your security model, monitoring hookup, runbook capture from your team, and a shadow period against live operations.

Steady-State Operations

Our engineers run the day-to-day: monitoring, incident response, administration, tuning, patching, and housekeeping — with your team in the loop, not on the hook.

Review & Optimize

Monthly service reviews with activity reporting, capacity trends, and recommendations — including when a platform is better migrated, extended, or left alone.

Common questions

Which platforms do you manage?

Databases (SQL Server, Oracle, Db2, Informix, Sybase, PostgreSQL, MariaDB and more), middleware and messaging (IBM MQ, WebSphere, JBoss, WebLogic, Integration Bus), virtualization (VMware ESXi and vSphere), analytics and ETL platforms, and enterprise operating systems. If it runs your business, our engineers can run it — including versions the vendor no longer supports.

Does this replace hiring a DBA or administrator?

For most environments, yes. You get a team of certified engineers with 24/7 coverage — monitoring, administration, patching guidance, performance tuning, and break/fix — for a predictable monthly cost that is typically far below a single full-time hire. Your staff keep strategic control; we handle the operational load.

Can you manage systems that are past end of support?

Yes — that is our specialty. We support platforms both before and after the vendor walks away, so an aging Db2 estate or an out-of-support WebSphere cluster gets the same 24/7 operational coverage as a current release, with security mitigation guidance where vendor patches no longer exist.

How does access and security work?

Access is scoped to what the engagement needs — VPN or bastion access with named accounts, MFA, and full session auditability. We work inside your change-control process, and activity reporting is part of the monthly service review.

Get a remote managed services quote

Tell us which platforms you run — versions and rough sizing help — and what coverage you need. An engineer scopes the service and responds within 24 hours.

Real 24/7 coverage

Engineers on shift around the clock — not a ticket queue that wakes up at 9am.

A fraction of a hire

A whole team of certified engineers for a predictable monthly cost — typically well below one full-time salary.

Legacy is not a problem

Out-of-support versions get the same operational coverage — we specialize in platforms the vendor left behind.

Your platforms, expertly run.Without the headcount.