Nutanix Third-Party Maintenance & Support

Yes, we provide Nutanix third-party maintenance: Nutanix servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.

Hardware and software products from Nutanix

  • 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
  • 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
  • Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
  • 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
  • No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
  • One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
  • Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
  • Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Next business day
Price in 24 hours

Parts and engineer onsite next business day; 24x7 phone support.

4-hour onsite
Price in 24 hours

4-hour onsite response in major metros, business hours.

24x7, 4-hour onsite
Price in 24 hours

Mission-critical: 4-hour onsite response around the clock, 365 days.

Nutanix Support Beyond OEM Contracts

If you manage Nutanix infrastructure, you know the challenge: hardware that works long after official End of Service Life (EOSL) dates, paired with expensive OEM renewal fees. 3rd Party Support provides a practical alternative for Nutanix NX-series appliances and associated software.

On our catalog today, we list 79 active Nutanix products. Of those, 47 are already past their EOSL date as defined by Nutanix. An additional 10 models will reach EOSL within the next two years. This means the majority of Nutanix systems in production are—or soon will be—ineligible for standard OEM support contracts. That is where we come in.

We cover both hardware and software products from Nutanix. Representative products we support include:

Generation 9 (G9) nodes (EOSL 2031-10-31):

  • NX-8170 G9
  • NX-8150 G9
  • NX-3060 G9
  • NX-3035 G9
  • NX-1175S G9

Generation 8 (G8) nodes (EOSL 2029-07-30):

  • NX-1065-G8
  • NX-3155GN-G8
  • NX-1065N-G8
  • NX-1175S-G8
  • NX-3060-G8
  • NX-3060N-G8
  • NX-3155G-G8
  • NX-3170-G8
  • NX-3170N-G8
  • NX-8035-G8

What We Deliver

  • 24/7 Engineering Support. When you have a critical issue, you talk directly to an engineer—no tier-1 phone tree. Our engineers are OEM-trained on Nutanix hardware and software.
  • Same-Day Replacement Parts Options. For covered hardware, we can ship replacement components the same business day when needed.
  • Flexible SLAs. You choose the response and resolution times that match your operational requirements—not a one-size-fits-all contract.
  • Coverage Past EOSL. If your Nutanix hardware is already past its official Nutanix EOSL date, we can still support it. We maintain the inventory and expertise to keep those nodes running.
  • Significant Cost Savings. Third-party support typically costs 40-70% less than the vendor’s contract or renewal.

Why IT Directors and Procurement Leads Choose 3rd Party Support

  • Extended Asset Life. You decide when to retire hardware, not the vendor’s support calendar.
  • No Lock-In. Our contracts have no automatic renewals or surprise price escalations. You pay for the support you use.
  • Consistent Engineering. You work with the same engineers who understand your environment and your specific Nutanix models.

Ready to Review Your Nutanix Coverage?

We can quote support for any Nutanix model—whether it is still under OEM support, has just reached EOSL, or has been out of support for years. Contact our team to discuss your hardware list and get a no-obligation comparison to your current OEM renewal.

View all Nutanix products in our catalog →

Search Nutanix Products

Nutanix79 results
ModelEOSL Status
NX-8170 G9NX-8170 G9SupportedGet Quote
NX-8035-G7NX-8035-G7EOSL SoonGet Quote
NX-3060-G7NX-3060-G7SupportedGet Quote
NX-1175S-G7NX-1175S-G7SupportedGet Quote
NX-1065-G7NX-1065-G7EOSL SoonGet Quote
NX-1065N-G8NX-1065N-G8SupportedGet Quote
NX-1175S-G8NX-1175S-G8SupportedGet Quote
NX-3155G-G8NX-3155G-G8SupportedGet Quote
NX-8150-G8NX-8150-G8SupportedGet Quote
NX-8155N-G8NX-8155N-G8SupportedGet Quote
NX-3155G-G5NX-3155G-G5End of LifeGet Quote
NX-1155-G5NX-1155-G5End of LifeGet Quote
NX-3175-G5NX-3175-G5End of LifeGet Quote
NX-8035-G4NX-8035-G4End of LifeGet Quote
NX-8150 G9NX-8150 G9SupportedGet Quote
NX-3060 G9NX-3060 G9SupportedGet Quote
NX-3035 G9NX-3035 G9SupportedGet Quote
NX-1175S G9NX-1175S G9SupportedGet Quote
NX-1065-G8NX-1065-G8SupportedGet Quote
NX-3155GN-G8NX-3155GN-G8SupportedGet Quote
NX-3060-G8NX-3060-G8SupportedGet Quote
NX-3060N-G8NX-3060N-G8SupportedGet Quote
NX-3170-G8NX-3170-G8SupportedGet Quote
NX-3170N-G8NX-3170N-G8SupportedGet Quote
NX-8035-G8NX-8035-G8SupportedGet Quote
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Nutanix Third-Party Support: Frequently Asked Questions

Can you support Nutanix nodes that are already past EOSL?

Yes. On our catalog, 47 Nutanix products are past their EOSL date as assigned by Nutanix. We cover them with the same SLAs and parts options as in-support hardware.

Do you support Nutanix software, or just the hardware?

We support both hardware and software products from Nutanix. Our OEM-trained engineers can assist with issues on the hypervisor, management plane, and node-level software.

What response times can I expect for Nutanix support?

You select your SLAs. Options range from standard business-hours coverage to 24/7 with 1-hour response. We do not force you into a single tier.

How do replacement parts work for out-of-warranty Nutanix hardware?

We maintain a dedicated parts inventory for Nutanix NX-series nodes. Same-day shipment options are available for covered models. Parts are genuine or equivalent to OEM specifications.

Is third-party support really cheaper than Nutanix support?

Third-party support typically costs 40-70% less than a standard OEM contract or renewal. Your actual savings depend on the models, SLAs, and number of nodes covered.

Do you provide support for Nutanix nodes not listed on the representative products table?

Yes. We list 79 active Nutanix products in our catalog. If your model is not shown, contact us with the serial number or model name and we will provide a quote.

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