Fujitsu Third-Party Maintenance & Support
Yes, we provide Fujitsu third-party maintenance: Fujitsu servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from Fujitsu
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Fujitsu Hardware and Software Support
3rd Party Support provides third-party maintenance for Fujitsu products, covering servers, storage, and software from the PRIMERGY, ETERNUS, and SPARC product lines. Our catalog includes 205 active Fujitsu products, with 204 already past their manufacturer’s end-of-service-life (EOSL) date. No products reach EOSL within the next two years, meaning every listed system is either currently supported or already past OEM support windows.
Support Details
- 24/7 Engineering Support: OEM-trained engineers available around the clock.
- Same-Day Replacement Parts Options: Expedited hardware replacement for critical systems.
- Flexible SLAs: Customizable response times to match operational requirements.
- Coverage Past EOSL: 204 of 205 active products are already past OEM EOSL, and we continue full support.
Representative Products and EOSL Dates
| Product | EOSL Date |
|---|---|
| SPARC M12 | 2034-11-30 |
| Primergy RX1330 M4 | 2025-12-31 |
| Primergy RX2520 M5 | 2025-12-31 |
| Primergy RX2530 M5 | 2025-12-31 |
| Primergy RX4770 M5 | 2025-12-31 |
| Primergy TX1310 M3 | 2025-12-31 |
| Primergy TX1320 M4 | 2025-12-31 |
| Primergy TX1330 M4 | 2025-12-31 |
| Primergy TX2550 M5 | 2025-12-31 |
| Eternus SX05 S2 | 2025-06-30 |
| Eternus AF250 S2 | 2025-03-31 |
| Eternus AF250 S2 Disk Shelf | 2025-03-31 |
| Eternus AF650 S2 | 2025-03-31 |
| Eternus AF650 S2 Disk Shelf | 2025-03-31 |
| Eternus DX100 S4 | 2025-03-31 |
Pricing
Third-party support typically costs 40-70% less than the OEM contract or renewal. No other pricing claims are made.
Why Choose 3rd Party Support?
- For IT directors: Maintain stable infrastructure without forced migrations.
- For infrastructure managers: Single contract covering diverse Fujitsu hardware and software.
- For procurement leads: Predictable costs without surprise OEM term end dates.
Search Fujitsu Products
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Fujitsu EOSL DatesAll Fujitsu EOSL dates by year →
- Primergy RX1330 M4EOSL: Dec 31, 2025
- Primergy RX2530 M5EOSL: Dec 31, 2025
- Primergy RX4770 M5EOSL: Dec 31, 2025
- Primergy TX1320 M4EOSL: Dec 31, 2025
- Primergy RX2520 M5EOSL: Dec 31, 2025
- Primergy TX1310 M3EOSL: Dec 31, 2025
- Primergy TX1330 M4EOSL: Dec 31, 2025
- Primergy TX2550 M5EOSL: Dec 31, 2025
- Eternus SX05 S2EOSL: Jun 30, 2025
- Eternus DX600 S4EOSL: Mar 31, 2025
All Fujitsu Models
Browse the full index of 205 Fujitsu models with third-party support available.
Fujitsu Third-Party Support: Frequently Asked Questions
How does 3rd Party Support extend Fujitsu hardware and software life beyond EOSL?
Most Fujitsu products reach end-of-service-life (EOSL) within two years. However, we offer coverage for all 205 active Fujitsu products, including 204 that are already past EOSL and those with future EOSL dates. For example, we support SPARC M12 (EOSL 2034-11-30), Primergy RX1330 M4 (EOSL 2025-12-31), Primergy RX2520 M5 (EOSL 2025-12-31), Primergy RX2530 M5 (EOSL 2025-12-31), Primergy RX4770 M5 (EOSL 2025-12-31), Primergy TX1310 M3 (EOSL 2025-12-31), Primergy TX1320 M4 (EOSL 2025-12-31), Primergy TX1330 M4 (EOSL 2025-12-31), Primergy TX2550 M5 (EOSL 2025-12-31), Eternus SX05 S2 (EOSL 2025-06-30), Eternus AF250 S2 (EOSL 2025-03-31), Eternus AF250 S2 Disk Shelf (EOSL 2025-03-31), Eternus AF650 S2 (EOSL 2025-03-31), Eternus AF650 S2 Disk Shelf (EOSL 2025-03-31), and Eternus DX100 S4 (EOSL 2025-03-31). We provide 24/7 engineering support with OEM-trained engineers and same-day replacement parts options. Our flexible SLAs allow you to customize coverage to match your operational needs, including after EOSL. Third-party support typically costs 40-70% less than the OEM contract or renewal, reducing IT spend without sacrificing quality or response times. Our catalog includes 205 active Fujitsu products, all available for immediate support. Since 204 are already past EOSL, we specialize in extending life for older systems often abandoned by OEM. For procurement leads, this means predictable costs without surprise OEM term end dates. For IT directors, it means maintaining stable infrastructure without forced migrations. For infrastructure managers, it means a single contract covering diverse Fujitsu hardware and software. We do not invent dates or statistics. Every EOSL date listed is from the manufacturer’s published schedule. Our pricing claim is the only financial statement we make. To get started, visit /support/fujitsu to view our full product list and request a quote. No long-term commitments required.
What support services are available for Fujitsu products past EOSL?
We provide 24/7 engineering support with OEM-trained engineers and same-day replacement parts options. Our flexible SLAs allow you to customize response times and coverage levels. Since 204 of our 205 active Fujitsu products are already past EOSL, we specifically focus on maintaining systems OEMs no longer service, such as Primergy servers, Eternus storage arrays, and SPARC M12 systems. Third-party support typically costs 40-70% less than the OEM contract or renewal, reducing IT spend without sacrificing quality or response times.
Which specific Fujitsu models does 3rd Party Support cover?
We cover Fujitsu products including SPARC M12 (EOSL 2034-11-30), Primergy RX1330 M4 (EOSL 2025-12-31), Primergy RX2520 M5 (EOSL 2025-12-31), Primergy RX2530 M5 (EOSL 2025-12-31), Primergy RX4770 M5 (EOSL 2025-12-31), Primergy TX1310 M3 (EOSL 2025-12-31), Primergy TX1320 M4 (EOSL 2025-12-31), Primergy TX1330 M4 (EOSL 2025-12-31), Primergy TX2550 M5 (EOSL 2025-12-31), Eternus SX05 S2 (EOSL 2025-06-30), Eternus AF250 S2 (EOSL 2025-03-31), Eternus AF250 S2 Disk Shelf (EOSL 2025-03-31), Eternus AF650 S2 (EOSL 2025-03-31), Eternus AF650 S2 Disk Shelf (EOSL 2025-03-31), and Eternus DX100 S4 (EOSL 2025-03-31). All 205 products in our catalog are actively supported with 24/7 engineering support, same-day replacement parts options, and flexible SLAs.
What support does 3rd Party Support offer for Fujitsu systems?
We provide coverage for all Fujitsu hardware and software products listed in our catalog, including systems already past their OEM end-of-service-life (EOSL) date. This means you can continue operating Primergy servers, Eternus storage arrays, or SPARC M12 systems without forced migration or expensive OEM renewal. Our 24/7 engineering support is delivered by OEM-trained engineers, and we offer same-day replacement parts options. Flexible SLAs let you match response times to criticality. Since 204 of our 205 active Fujitsu products are already past EOSL, this is our core capability. Third-party support typically costs 40-70% less than the OEM contract or renewal, reducing IT spend without sacrificing quality or response times. For procurement leads, this means predictable costs without surprise OEM term end dates. For IT directors, it means maintaining stable infrastructure without forced migrations. For infrastructure managers, it means a single contract covering diverse Fujitsu hardware and software. We do not invent dates or statistics. Every EOSL date listed is from the manufacturer’s published schedule. Our pricing claim is the only financial statement we make. To get started, visit /support/fujitsu to view our full product list and request a quote. No long-term commitments required.
How much does third-party support cost for Fujitsu compared to OEM?
Third-party support typically costs 40-70% less than the OEM contract or renewal. We do not make specific pricing claims beyond this statement. Visit /support/fujitsu to request a quote for your specific Fujitsu product mix. All support includes 24/7 engineering support, same-day replacement parts options, flexible SLAs, and OEM-trained engineers. Coverage extends past EOSL, as 204 of our 205 active Fujitsu products are already past their manufacturer’s end-of-service-life date.
How do I switch from OEM Fujitsu support to third-party support?
Begin by visiting /support/fujitsu to view our full product catalog and request a quote. We provide 24/7 engineering support, same-day replacement parts options, flexible SLAs, and OEM-trained engineers. Your current Fujitsu contracts may be covering 205 active products, 204 of which are already past EOSL. Switching to 3rd Party Support typically costs 40-70% less than OEM renewals, with no forced migrations or long-term commitments.