HPE Third-Party Maintenance & Support
Yes, we provide HPE third-party maintenance: HPE servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from HPE
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
HPE Vendor Support
3rd Party Support provides maintenance and support for hardware and software products from HPE — covering servers, storage, and software like the HPE Zerto disaster recovery suite. Our HPE catalog currently lists over 370 active products, with 307 already past their OEM End-of-Service-Life (EOSL) dates and another 42 reaching EOSL within the next two years.
What we cover
We support a broad range of HPE equipment and software. Representative products include the HPE Zerto line:
- Zerto 7.5 (EOSL 2021-12-06)
- Zerto 8.5 (EOSL 2023-01-01)
- Zerto 10.0 Update 3 (EOSL 2026-02-12)
- Zerto 8.0 (EOSL 2022-06-01)
- Zerto 10.0 Update 1 (EOSL 2024-08-07)
- Zerto 9.5 (EOSL 2024-05-01)
- Zerto 9.0 (EOSL 2023-10-15)
- Zerto 10.0 Update 4 (EOSL 2026-05-15)
- Zerto 10.0 (EOSL 2024-07-05)
- Zerto 9.7 (EOSL 2024-12-31)
- Zerto 10.0 Update 2 (EOSL 2024-12-31)
- Zerto 10.0 Update 6 (EOSL 2027-12-03)
- Zerto 7.0 (EOSL 2021-05-30)
- Zerto 10.0 Update 5 (EOSL 2026-08-06)
- Zerto 6.5 (EOSL 2020-10-30)
How we support you
Our service model is built around the realities of IT operations. You get:
- 24/7 engineering support – OEM-trained engineers ready to troubleshoot and resolve issues at any hour.
- Same-day replacement parts options – For critical hardware, we can dispatch parts the same day to minimize downtime.
- Flexible SLAs – Choose response and resolution times that match your operational needs, not a one-size-fits-all contract.
- Coverage past EOSL – Because 83% of our HPE catalog is already beyond OEM support end dates, we specialise in maintaining equipment that manufacturers no longer support.
Why consider third-party support?
Third-party support typically costs 40–70% less than the OEM contract or renewal. For IT directors and procurement leads managing budgets across hundreds of HPE devices, that difference can fund other initiatives. You retain the same level of coverage without being forced into hardware refresh cycles or software upgrades you don’t need.
Get started
Contact us to review your HPE inventory and receive a no-obligation comparison of your current OEM costs versus our support pricing. We’ll help you maintain your HPE environment efficiently, even as products age out of vendor support programs.
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HPE EOSL DatesAll HPE EOSL dates by year →
- D8000 EnclosureEOSL: Nov 30, 2026
- 3PAR StoreServ 8450EOSL: Aug 31, 2026
- 3PAR StoreServ 8440EOSL: Aug 31, 2026
- 3PAR StoreServ 8200EOSL: Aug 31, 2026
- 3PAR StoreServ 8400EOSL: Aug 31, 2026
- HPE Zerto 10.0 Update 5EOSL: Aug 6, 2026
- Storage Performance File Controller (Q9D44AEOSL: Jun 30, 2026
- Simplivity 2600 Gen 10EOSL: Mar 31, 2027
- StoreOnce 5250 SystemEOSL: Apr 30, 2027
- StoreOnce 3620 SystemEOSL: Apr 30, 2027
All HPE Models
Browse the full index of 370 HPE models with third-party support available.
HPE Third-Party Support: Frequently Asked Questions
What types of support and parts do you offer for HPE equipment?
We provide 24/7 engineering support, same-day replacement parts options, OEM-trained engineers, flexible SLAs, and coverage beyond EOSL dates across our entire HPE catalog, which includes over 370 active products.
Can you support HPE products that are past EOSL?
Yes. Of the 370 active HPE products we cover, 307 are already past their OEM End-of-Service-Life dates, and 42 more will reach EOSL within two years. We support all of them with full service levels.
Which HPE Zerto versions do you support?
For the HPE Zerto product line we list many versions. Representative examples: Zerto 7.5 (EOSL 2021-12-06), Zerto 8.5 (EOSL 2023-01-01), Zerto 10.0 Update 3 (EOSL 2026-02-12), Zerto 10.0 Update 6 (EOSL 2027-12-03), and Zerto 6.5 (EOSL 2020-10-30).
How does pricing compare to an HPE support contract?
Third-party support typically costs 40–70% less than the OEM contract or renewal. We provide the same coverage levels you expect without requiring you to upgrade hardware or software.
How do I get started with 3rd Party Support for my HPE systems?
You can schedule a free consultation, request a custom quote, or contact our sales team directly. Our onboarding process is straightforward, and we’ll tailor SLAs and parts options to your environment.