HPE Third-Party Maintenance & Support

HPE Vendor Support

3rd Party Support provides maintenance and support for hardware and software products from HPE — covering servers, storage, and software like the HPE Zerto disaster recovery suite. Our HPE catalog currently lists over 370 active products, with 307 already past their OEM End-of-Service-Life (EOSL) dates and another 42 reaching EOSL within the next two years.

What we cover

We support a broad range of HPE equipment and software. Representative products include the HPE Zerto line:

• Zerto 7.5 (EOSL 2021-12-06)
• Zerto 8.5 (EOSL 2023-01-01)
• Zerto 10.0 Update 3 (EOSL 2026-02-12)
• Zerto 8.0 (EOSL 2022-06-01)
• Zerto 10.0 Update 1 (EOSL 2024-08-07)
• Zerto 9.5 (EOSL 2024-05-01)
• Zerto 9.0 (EOSL 2023-10-15)
• Zerto 10.0 Update 4 (EOSL 2026-05-15)
• Zerto 10.0 (EOSL 2024-07-05)
• Zerto 9.7 (EOSL 2024-12-31)
• Zerto 10.0 Update 2 (EOSL 2024-12-31)
• Zerto 10.0 Update 6 (EOSL 2027-12-03)
• Zerto 7.0 (EOSL 2021-05-30)
• Zerto 10.0 Update 5 (EOSL 2026-08-06)
• Zerto 6.5 (EOSL 2020-10-30)

How we support you

Our service model is built around the realities of IT operations. You get:

• 24/7 engineering support – OEM-trained engineers ready to troubleshoot and resolve issues at any hour.
• Same-day replacement parts options – For critical hardware, we can dispatch parts the same day to minimize downtime.
• Flexible SLAs – Choose response and resolution times that match your operational needs, not a one-size-fits-all contract.
• Coverage past EOSL – Because 83% of our HPE catalog is already beyond OEM support end dates, we specialise in maintaining equipment that manufacturers no longer support.

Why consider third-party support?

Third-party support typically costs 40–70% less than the OEM contract or renewal. For IT directors and procurement leads managing budgets across hundreds of HPE devices, that difference can fund other initiatives. You retain the same level of coverage without being forced into hardware refresh cycles or software upgrades you don’t need.

Get started

Contact us to review your HPE inventory and receive a no-obligation comparison of your current OEM costs versus our support pricing. We’ll help you maintain your HPE environment efficiently, even as products age out of vendor support programs.