IBM Third-Party Maintenance & Support

Third-party support keeps IBM software covered — including releases past their vendor end-of-life dates. Our 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance, independent of the vendor contract.

Hardware and software products from IBM

Looking for IBM software support specifically? See our IBM software support page.

IBM Hardware and Software Support

Third-party maintenance and support for IBM enterprise hardware and software. 24/7 engineering support, same-day replacement parts options, OEM-trained engineers, flexible SLAs, and coverage past EOSL dates.

Our IBM Catalog

  • 2601 active products in our support catalog
  • 530 products already past EOSL — we cover them
  • 7 products reach EOSL within 2 years — we cover them before and after

Key Product Categories

Category Number of Products
Enterprise Software 1,985
Data Warehouse Appliance 43
Operating Systems 37
Server Software 13
Application Server 11
Developer Runtimes 9
Databases 8
Integration Middleware 7

Representative Supported Products

Product Category EOSL Date
IBM Db2 9.1 Databases 2012-04-30
IBM Db2 9.5 Databases 2015-04-30
IBM Db2 10.5 Databases 2020-04-30
IBM Db2 11.1 Databases 2022-04-30
IBM Db2 12.1 Databases (covered)
IBM MQ MQ Series 5.2 Server Software 2003-12-31
IBM MQ WebSphere MQ 5.3 Server Software 2007-09-28
IBM MQ 9.1 LTS Server Software 2027-09-30
IBM MQ 9.2 LTS Server Software 2029-09-30
IBM iSeries 5.1 Operating Systems 2005-09-30
IBM iSeries 7.1 Operating Systems 2024-04-30
IBM iSeries 7.2 Operating Systems 2026-04-30
IBM iSeries 2.2 Operating Systems 1995-03-31
IBM AIX 7.2 TL1 Operating Systems 2019-11-30
IBM AIX 7.2 TL4 Operating Systems 2022-11-30

Why Choose 3rd Party Support for IBM

  • OEM-trained engineers — certified on IBM enterprise systems
  • 24/7 engineering support — no phone tree, direct to engineer
  • Same-day replacement parts options available
  • Flexible SLAs — match your uptime requirements, not your budget
  • Coverage past EOSL — we support products IBM no longer supports
  • Cost-effective — third-party support typically costs 40-70% less than the OEM contract/renewal

Get Started

View pricing and product availability — no contract required to start.

Search IBM Products

IBM2,602 results
ModelEOSL Status
5900BUVVerify Privilegd Identity PlatformSupportedGet Quote
5724T60Guardium Key Lifecycle ManagerSupportedGet Quote
5900ABSIBM Information Server CartridgeSupportedGet Quote
DataPower Gateway X2 ApplianceDataPower Gateway X2 ApplianceSupportedGet Quote
5900C3EConfluent CloudSupportedGet Quote
5900BMVEnterprise Application RuntimeSupportedGet Quote
5900BSGPlanning Analytics Adv Cert ContSupportedGet Quote
5737B66App Disc and Deli Intell for IBM ZSupportedGet Quote
5900C3DConfluent PlatformSupportedGet Quote
5900BHSIBM webMethods Integration SaaSSupportedGet Quote
5900BJFIBM Vault Self-ManagedSupportedGet Quote
5737A22Watson Natr Lang Undst f CLDSupportedGet Quote
5900A0TSterling B2B Integration SaaSSupportedGet Quote
5737D06Storage Scale Storage Scale SystemSupportedGet Quote
5900BZGIBM MQ Appliance M2004SupportedGet Quote
5900AN0IBM watsonx OrchestrateSupportedGet Quote
5900B56IBM CloudabilitySupportedGet Quote
5900B57IBM ApptioSupportedGet Quote
5737M27Cloudera DP Priv Cld Base with IBMSupportedGet Quote
5725S63IBM OpenPages on CloudSupportedGet Quote
5737D18Order Management Standard EdtSupportedGet Quote
5900AXWIBM Storage DefenderSupportedGet Quote
5900BQEwatsonx.data Premium EditionSupportedGet Quote
5900BYAIBM DataPower Gateway X4 ApplianceSupportedGet Quote
5900ALXIBM Inspector WearableSupportedGet Quote
Page 1 of 105

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IBM Third-Party Support: Frequently Asked Questions

Do you support IBM products that are past EOSL?

Yes. Our catalog includes 530 IBM products already past EOSL, and we continue to support them.

What IBM product types do you cover?

Enterprise software (1,985 products), data warehouse appliances (43), operating systems (37), server software (13), application servers (11), developer runtimes (9), databases (8), and integration middleware (7).

What is the cost compared to OEM support?

Third-party support typically costs 40-70% less than the OEM contract or renewal.

Are your engineers OEM-trained?

Yes. We employ OEM-trained engineers with experience on IBM systems.

Do you offer hardware replacement parts?

Yes. Same-day replacement parts options are available.

Can you match our current SLA from IBM?

We offer flexible SLAs. We can adjust response and resolution times to meet your requirements.

Need IBM Support?

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