5900C3E
Confluent Cloud
Third-party support for the IBM 5900C3E: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Confluent Cloud (PID 5900C3E) — enterprise software available through IBM Passport Advantage with 14 part numbers - Third party support available
24/7 engineers own your 5900C3E incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Cloud
- pid
- 5900C3E
Common Part Numbers(14)
| Part Number | Description |
|---|---|
| D1545ZX | IBM Confluent Cloud - 12 Months Terms Committed Spend Overage |
| D1546ZX | IBM Confluent Cloud - 12 Months Terms Committed Spend per Annum |
| D1547ZX | IBM Confluent Cloud SVC Level Agreement |
| D1549ZX | IBM Confluent Cloud - 24 Months Terms Committed Spend Overage |
| D154AZX | IBM Confluent Cloud - 24 Months Terms Committed Spend per Annum |
| D154BZX | IBM Confluent Cloud - 36 Months Terms Committed Spend Overage |
| D154CZX | IBM Confluent Cloud - 36 Months Terms Committed Spend per Annum |
| D161SZX | IBM Confluent Cloud for Government SVC Level Agreement |
| D161TZX | IBM Confluent Cloud for Government - 12 Months Term Committed Spend per Annum |
| D161UZX | IBM Confluent Cloud for Government - 12 Months Term Committed Spend Overage |
| D161VZX | IBM Confluent Cloud for Government - 24 Months Term Committed Spend per Annum |
| D161WZX | IBM Confluent Cloud for Government - 24 Months Term Committed Spend Overage |
| D161XZX | IBM Confluent Cloud for Government - 36 Months Term per Annum |
| D161YZX | IBM Confluent Cloud for Government - 36 Months Term Overage |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5900C3E — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5900C3E?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5900C3E when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5900C3E Support: Frequently Asked Questions
Is the IBM 5900C3E still supported?
Yes. The 5900C3E is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5900C3E cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.