Cisco Third-Party Maintenance & Support
Yes, we provide Cisco third-party maintenance: Cisco servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from Cisco
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Cisco Support That Outlasts OEM Roadmaps
Your Cisco gear doesn't stop being reliable when the End of Support Life date passes. Your budget shouldn't either.
3rd Party Support covers 890 active Cisco products across Network, Operating Systems, Server Software, Switches, and Network Transceivers. Of those, 612 are already past their OEM End-of-Support-Life (EOSL) date, and 93 more will reach EOSL within the next two years.
That means over 700 products in your Cisco environment are likely eligible for third-party maintenance today — at 40-70% less than the OEM renewal cost.
What We Cover
- Server Software: Splunk 7.1 through 10.4, including 7.2 (EOSL 2021-04-30), 8.1, 9.2, 9.4, 10.0, 10.2, and 10.4 (EOSL 2028-05-18)
- Operating Systems: Cisco IOS XE releases including 17.5, 17.7, 17.8, 17.12 (LTS), 17.17, and 17.18 (LTS) (EOSL 2029-08-08)
- Network: Catalyst 3750-48TS and 3750-48PS switches — 48-port Fast Ethernet with Gigabit SFP uplinks and StackWise technology
- Switches & Transceivers: 2 switch SKUs and 1 network transceiver SKU
How It Works
| OEM Support | 3rd Party Support |
|---|---|
| Ends at EOSL date | Coverage past EOSL date |
| Vendor-set SLA | Customizable SLA to match your uptime needs |
| Tier-1 phone tree | Direct 24/7 engineering access |
| Model-by-model renewal | Consolidated support for your full Cisco footprint |
What You Get
- 24/7 engineering support staffed by OEM-trained engineers
- Same-day replacement parts options for critical hardware
- Flexible SLAs — choose response and resolution times that fit your operations
- Coverage past EOSL for hardware and software Cisco no longer supports
Representative Products
| Product | Category | EOSL Date |
|---|---|---|
| Splunk 7.2 | Server Software | 2021-04-30 |
| Splunk 10.4 | Server Software | 2028-05-18 |
| Cisco IOS XE 17.12 (LTS) | Operating Systems | 2027-07-28 |
| Cisco IOS XE 17.18 (LTS) | Operating Systems | 2029-08-08 |
| Catalyst 3750-48TS | Network | Past EOSL |
| Catalyst 3750-48PS | Network | Past EOSL |
Vendor page: /support/cisco | Catalog: 890 active products | 612 past EOSL | 93 EOSL within 2 years
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- Splunk 9.4EOSL: Dec 16, 2026
- Cisco IOS XE 17.9 (LTS)EOSL: Sep 30, 2026
- UCS C480 ML M5EOSL: Dec 31, 2026
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Cisco Migration Services
Planning a move off a Cisco platform? We run fixed-scope migrations and keep the legacy platform supported while you transition.
- Splunk → Amazon OpenSearch Service migration
- Splunk → ClickHouse migration
- Splunk → Coralogix migration
- Splunk → Cribl Stream migration
- Splunk → Databricks migration
- Splunk → Datadog migration
- Splunk → Dynatrace migration
- Splunk → Elasticsearch migration
- Splunk → Google Chronicle Security Operations migration
- Splunk → Microsoft Sentinel migration
- Splunk → New Relic migration
- Splunk → OpenSearch migration
- Splunk → Snowflake migration
- Splunk → Sumo Logic migration
Cisco Third-Party Support: Frequently Asked Questions
Which Cisco hardware can you support after EOSL?
We support 54 Network products, 2 Switches, and 1 Network Transceiver in addition to Operating Systems and Server Software. Representative hardware includes the Catalyst 3750-48TS stackable switch (48-port Fast Ethernet with 4 SFP Gigabit uplinks) and the Catalyst 3750-48PS (same configuration with Power over Ethernet).
What software versions do you cover?
We cover 19 Operating Systems SKUs (including Cisco IOS XE 17.5 through 17.18 LTS) and 15 Server Software SKUs (Splunk 7.1 through 10.4). Our catalog includes 890 total active Cisco products.
How much can we save compared to a Cisco support renewal?
Third-party support typically costs 40-70% less than the OEM contract or renewal. We do not claim specific percentage savings for individual products.
Do you provide replacement parts?
Yes. We offer same-day replacement parts options for covered hardware.
What are your support hours?
Engineering support is available 24/7. You select the SLA that fits your operational needs.
How many of your Cisco products are already past OEM EOSL?
612 of our 890 active Cisco products are already past their OEM End-of-Support-Life date. An additional 93 will reach EOSL within two years.