Cisco Third-Party Maintenance & Support
Third-party maintenance keeps Cisco equipment supported — including models past their OEM end-of-service-life dates — at 40-70% below OEM contract pricing, with 24/7 engineering support and same-day parts.
Hardware and software products from Cisco
Cisco Support That Outlasts OEM Roadmaps
Your Cisco gear doesn't stop being reliable when the End of Support Life date passes. Your budget shouldn't either.
3rd Party Support covers 890 active Cisco products across Network, Operating Systems, Server Software, Switches, and Network Transceivers. Of those, 612 are already past their OEM End-of-Support-Life (EOSL) date, and 93 more will reach EOSL within the next two years.
That means over 700 products in your Cisco environment are likely eligible for third-party maintenance today — at 40-70% less than the OEM renewal cost.
What We Cover
- Server Software: Splunk 7.1 through 10.4, including 7.2 (EOSL 2021-04-30), 8.1, 9.2, 9.4, 10.0, 10.2, and 10.4 (EOSL 2028-05-18)
- Operating Systems: Cisco IOS XE releases including 17.5, 17.7, 17.8, 17.12 (LTS), 17.17, and 17.18 (LTS) (EOSL 2029-08-08)
- Network: Catalyst 3750-48TS and 3750-48PS switches — 48-port Fast Ethernet with Gigabit SFP uplinks and StackWise technology
- Switches & Transceivers: 2 switch SKUs and 1 network transceiver SKU
How It Works
| OEM Support | 3rd Party Support |
|---|---|
| Ends at EOSL date | Coverage past EOSL date |
| Vendor-set SLA | Customizable SLA to match your uptime needs |
| Tier-1 phone tree | Direct 24/7 engineering access |
| Model-by-model renewal | Consolidated support for your full Cisco footprint |
What You Get
- 24/7 engineering support staffed by OEM-trained engineers
- Same-day replacement parts options for critical hardware
- Flexible SLAs — choose response and resolution times that fit your operations
- Coverage past EOSL for hardware and software Cisco no longer supports
Representative Products
| Product | Category | EOSL Date |
|---|---|---|
| Splunk 7.2 | Server Software | 2021-04-30 |
| Splunk 10.4 | Server Software | 2028-05-18 |
| Cisco IOS XE 17.12 (LTS) | Operating Systems | 2027-07-28 |
| Cisco IOS XE 17.18 (LTS) | Operating Systems | 2029-08-08 |
| Catalyst 3750-48TS | Network | Past EOSL |
| Catalyst 3750-48PS | Network | Past EOSL |
Vendor page: /support/cisco | Catalog: 890 active products | 612 past EOSL | 93 EOSL within 2 years
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Cisco Third-Party Support: Frequently Asked Questions
Which Cisco hardware can you support after EOSL?
We support 54 Network products, 2 Switches, and 1 Network Transceiver in addition to Operating Systems and Server Software. Representative hardware includes the Catalyst 3750-48TS stackable switch (48-port Fast Ethernet with 4 SFP Gigabit uplinks) and the Catalyst 3750-48PS (same configuration with Power over Ethernet).
What software versions do you cover?
We cover 19 Operating Systems SKUs (including Cisco IOS XE 17.5 through 17.18 LTS) and 15 Server Software SKUs (Splunk 7.1 through 10.4). Our catalog includes 890 total active Cisco products.
How much can we save compared to a Cisco support renewal?
Third-party support typically costs 40-70% less than the OEM contract or renewal. We do not claim specific percentage savings for individual products.
Do you provide replacement parts?
Yes. We offer same-day replacement parts options for covered hardware.
What are your support hours?
Engineering support is available 24/7. You select the SLA that fits your operational needs.
How many of your Cisco products are already past OEM EOSL?
612 of our 890 active Cisco products are already past their OEM End-of-Support-Life date. An additional 93 will reach EOSL within two years.