Broadcom / CA third-party support

Symantec Endpoint Protection 12.1

Symantec Endpoint Protection 12.1

The Broadcom / CA Symantec Endpoint Protection 12.1 reached end of service life on Apr 3, 2019 — Broadcom / CA no longer ships security patches or fixes for it. Our third-party support keeps it safe to run: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance.

End of Service LifeEOSL Date: Apr 3, 2019

Symantec Endpoint Protection 12.1 — security software. Third party support available.

Issue Management

24/7 engineers own your Symantec Endpoint Protection 12.1 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Lifecycle Dates

End of Service Life
Apr 3, 2019
Last OEM Support
Apr 3, 2019

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for Symantec Endpoint Protection 12.1 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for Symantec Endpoint Protection 12.1?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for Symantec Endpoint Protection 12.1 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

Symantec Endpoint Protection 12.1 Support: Frequently Asked Questions

Is the Broadcom / CA Symantec Endpoint Protection 12.1 still supported?

Broadcom / CA ended support for the Symantec Endpoint Protection 12.1 on Apr 3, 2019 — no more patches or fixes from the vendor. Third-party support keeps it covered: our engineers manage issues, remediate vulnerabilities, and help you maintain compliance for as long as you run it.

When is the Broadcom / CA Symantec Endpoint Protection 12.1 end of service life (EOSL) date?

Broadcom / CA lists the end of service life for the Symantec Endpoint Protection 12.1 as Apr 3, 2019.

Can I keep using the Symantec Endpoint Protection 12.1 after its EOSL date?

Yes. EOSL means Broadcom / CA stops issuing patches and support — the software itself keeps running. Third-party support covers it from there: issue management, security vulnerability remediation, and the compliance documentation auditors ask for, for as long as you choose to run it.

How much does third-party support for the Symantec Endpoint Protection 12.1 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

Broadcom / CA third-party software support

Third-party support replaces the Broadcom / CA renewal for the versions you already own: 24x7 incident response, vulnerability mitigation and compliance documentation, typically 40-70% below the renewal.

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Symantec Endpoint Protection 12.1
Price in 24 hours · 40-70% below OEM
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