Cisco third-party maintenance

Content Security Management Appliance M160

Content Security Management Appliance M160

The Cisco Content Security Management Appliance M160 reached end of service life on Jul 31, 2017. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.

  • 24x7 support desk
  • 4-hour onsite in major metros
  • Spares held for every model we quote
  • 5+ years past end of service life
  • No OEM software contract required
  • One contract for the whole rack
End of Service LifeEOSL Date: Jul 31, 2017

Cisco Content Security Management Appliance M160 - Third party support available

Specifications

family
Content

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Content Security Management Appliance M160 Third-Party Maintenance Pricing

Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.

Next business day
Price in 24 hours

Parts and engineer onsite next business day; 24x7 phone support.

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4-hour onsite
Price in 24 hours

4-hour onsite response in major metros, business hours.

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24x7, 4-hour onsite
Price in 24 hours

Mission-critical: 4-hour onsite response around the clock, 365 days.

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Coverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.

OEM vs. 3rd Party Support

See how 3rd party maintenance compares to traditional OEM support for your Content Security Management Appliance M160. Get the same level of service at a fraction of the cost.

FeatureOEM Support3rd Party Support
Post-EOSL Support
24/7/365 Support
Same-Day Parts Replacement
Limited
Mixed-Vendor Support
Flexible Contract Terms
Annual Only
Month-to-Month Available
Asset Lifecycle Extension
OEM-Trained Engineers

Why Choose 3rd Party Support for Content Security Management Appliance M160?

Save 40-70%

Dramatically reduce your maintenance costs while maintaining the same level of support coverage.

Extend Asset Life

Continue using your Content Security Management Appliance M160 well beyond the OEM end-of-life date.

24/7 Expert Support

OEM-trained engineers available around the clock with same-day parts replacement.

Content Security Management Appliance M160 Support: Frequently Asked Questions

Is the Cisco Content Security Management Appliance M160 still supported?

Cisco ended support for the Content Security Management Appliance M160 on Jul 31, 2017. Third-party maintenance remains available and keeps the Content Security Management Appliance M160 supported with 24/7 engineering support and same-day replacement parts.

When is the Cisco Content Security Management Appliance M160 end of service life (EOSL) date?

Cisco lists the end of service life for the Content Security Management Appliance M160 as Jul 31, 2017.

Can I keep using the Content Security Management Appliance M160 after its EOSL date?

Yes. EOSL means Cisco stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.

How much does third-party support for the Content Security Management Appliance M160 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

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Content Security Management Appliance M160
Price in 24 hours · 40-70% below OEM
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