502
EMC Celerra File Server 502 Data Mover
The EMC 502 reached end of service life on Apr 30, 2003. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing.
EMC EMC Celerra File Server 502 Data Mover - third party support available. Sourced from web archive.
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your 502. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for 502?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your 502 well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
502 Support: Frequently Asked Questions
Is the EMC 502 still supported?
EMC ended support for the 502 on Apr 30, 2003. Third-party maintenance remains available and keeps the 502 supported with 24/7 engineering support and same-day replacement parts.
When is the EMC 502 end of service life (EOSL) date?
EMC lists the end of service life for the 502 as Apr 30, 2003.
Can I keep using the 502 after its EOSL date?
Yes. EOSL means EMC stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the 502 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.