DD860
EMC Data Domain DD860
The EMC DD860 reached end of service life on Mar 31, 2019. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.
- 24x7 support desk
- 4-hour onsite in major metros
- Spares held for every model we quote
- 5+ years past end of service life
- No OEM software contract required
- One contract for the whole rack
EMC EMC Data Domain DD860 - third party support available. Sourced from web archive.
DD860 Third-Party Maintenance Pricing
Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.
Parts and engineer onsite next business day; 24x7 phone support.
Quote this level4-hour onsite response in major metros, business hours.
Quote this levelMission-critical: 4-hour onsite response around the clock, 365 days.
Quote this levelCoverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your DD860. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for DD860?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your DD860 well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
DD860 Support: Frequently Asked Questions
Is the EMC DD860 still supported?
EMC ended support for the DD860 on Mar 31, 2019. Third-party maintenance remains available and keeps the DD860 supported with 24/7 engineering support and same-day replacement parts.
When is the EMC DD860 end of service life (EOSL) date?
EMC lists the end of service life for the DD860 as Mar 31, 2019.
Can I keep using the DD860 after its EOSL date?
Yes. EOSL means EMC stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the DD860 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.