DS-16M
EMC Connectrix - McData DS-16M
The EMC DS-16M reached end of service life on Jan 31, 2008. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.
- 24x7 support desk
- 4-hour onsite in major metros
- Spares held for every model we quote
- 5+ years past end of service life
- No OEM software contract required
- One contract for the whole rack
EMC EMC Connectrix - McData DS-16M - third party support available. Sourced from web archive.
DS-16M Third-Party Maintenance Pricing
Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.
Parts and engineer onsite next business day; 24x7 phone support.
Quote this level4-hour onsite response in major metros, business hours.
Quote this levelMission-critical: 4-hour onsite response around the clock, 365 days.
Quote this levelCoverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your DS-16M. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for DS-16M?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your DS-16M well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
DS-16M Support: Frequently Asked Questions
Is the EMC DS-16M still supported?
EMC ended support for the DS-16M on Jan 31, 2008. Third-party maintenance remains available and keeps the DS-16M supported with 24/7 engineering support and same-day replacement parts.
When is the EMC DS-16M end of service life (EOSL) date?
EMC lists the end of service life for the DS-16M as Jan 31, 2008.
Can I keep using the DS-16M after its EOSL date?
Yes. EOSL means EMC stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the DS-16M cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
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