Heroku Postgres third-party support

Heroku Postgres 12

Heroku Postgres 12

The Heroku Postgres 12 reached end of service life on May 30, 2024 — Heroku Postgres no longer ships security patches or fixes for it. Our third-party support keeps it safe to run: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance.

End of Service LifeEOSL Date: May 30, 2024
Issue Management

24/7 engineers own your Heroku Postgres 12 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Specifications

product
heroku-postgres
release
12
product Label
Heroku Postgres
release Label
12
codename
lts
latest Version
release Date
2020-02-04
maintained
source Url
https://endoflife.date/heroku-postgres

Lifecycle Dates

End of Service Life
May 30, 2024
Last OEM Support
Feb 29, 2024

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for Heroku Postgres 12 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for Heroku Postgres 12?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for Heroku Postgres 12 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

Heroku Postgres 12 Support: Frequently Asked Questions

Is the Heroku Postgres 12 still supported?

Heroku Postgres ended support for the Heroku Postgres 12 on May 30, 2024 — no more patches or fixes from the vendor. Third-party support keeps it covered: our engineers manage issues, remediate vulnerabilities, and help you maintain compliance for as long as you run it.

When is the Heroku Postgres 12 end of service life (EOSL) date?

Heroku Postgres lists the end of service life for the Heroku Postgres 12 as May 30, 2024.

Can I keep using the Heroku Postgres 12 after its EOSL date?

Yes. EOSL means Heroku Postgres stops issuing patches and support — the software itself keeps running. Third-party support covers it from there: issue management, security vulnerability remediation, and the compliance documentation auditors ask for, for as long as you choose to run it.

How much does third-party support for the Heroku Postgres 12 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

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Heroku Postgres 12
Price in 24 hours · 40-70% below OEM
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