Huawei Third-Party Maintenance & Support
Yes, we provide Huawei third-party maintenance: Huawei servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from Huawei
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Search Huawei Products
Popular Huawei Products
View all →AR502 Series Routers
OceanStor S2200T
OceanStor S2600T/S2900
OceanStor S5500T/S3900
OceanStor S5600T/S5900
OceanStor S5800T/S5900
OceanStor S6800T/S6900
Tecal E6000 BH620 V2 Server
Tecal RH1285 V1 Server
Tecal RH1285 V2 Server
Tecal RH2285 V1 Server
Tecal RH2285 V2 Server
All Huawei Models
- AR502 Series Routers (EOSL: Jun 30, 2022)
- OceanStor S2200T (EOSL: Dec 31, 2021)
- OceanStor S2600T/S2900 (EOSL: Dec 31, 2021)
- OceanStor S5500T/S3900 (EOSL: Dec 31, 2020)
- OceanStor S5600T/S5900 (EOSL: Dec 31, 2020)
- OceanStor S5800T/S5900 (EOSL: Dec 31, 2020)
- OceanStor S6800T/S6900 (EOSL: Dec 31, 2020)
- Tecal E6000 BH620 V2 Server (EOSL: Jun 30, 2020)
- Tecal RH1285 V1 Server (EOSL: Jan 31, 2018)
- Tecal RH1285 V2 Server (EOSL: Jun 30, 2020)
- Tecal RH2285 V1 Server (EOSL: Jan 31, 2018)
- Tecal RH2285 V2 Server (EOSL: Dec 31, 2018)
- Tecal RH2885 V2 Server (EOSL: Jun 30, 2020)
- Tecal X6000 XH310 V1 Server (EOSL: Jan 31, 2018)
- Tecal X6000 XH310 V2 Server (EOSL: Jun 30, 2020)
- Tecal X6000 XH320 V1 Server (EOSL: Jan 31, 2018)
- Tecal X6000 XH320 V2 Server (EOSL: Jun 30, 2020)
- Tecal X6000 XH620 V1 Server (EOSL: Jan 31, 2018)
- Tecal X6000 XH620 V2 Server (EOSL: Jun 30, 2020)
Huawei Third-Party Support: Frequently Asked Questions
Do you offer third-party maintenance for Huawei hardware?
Yes. We maintain Huawei servers, storage, networking and backup hardware under our own contract, independent of Huawei. That includes models Huawei no longer supports.
Can you support Huawei equipment after its end of service life?
Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover Huawei hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.
How much does Huawei third-party maintenance cost?
Typically 40-70% below the Huawei renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
Where do you provide Huawei support?
Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.