IBM

5725E36

a Sterling Collaboration Network

Third-party support for the IBM 5725E36: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.

IBM a Sterling Collaboration Network (PID 5725E36) — enterprise software available through IBM Passport Advantage with 31 part numbers - Third party support available

Issue Management

24/7 engineers own your 5725E36 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Specifications

family
Commerce
pid
5725E36

Common Part Numbers(31)

Part NumberDescription
D0MEKLLIBM Sterling B2B Services Integration Basic Synchronous B2B Process Service 1K Server Calls per Month
D0MEVLLIBM Sterling B2B Services Integration Basic Process Enrichment Service 1K Server Calls per Month
D0MF7LLIBM Sterling B2B Services Integration Basic Transformation Services Surcharge Document per Month
D0MF9LLIBM Sterling B2B Services Integration Basic PIP Based Routing RosettaNet, Chemical Industry Data Exchange Corp CIDX, American Petroleum Institute PIDX, PIP per Month
D0MFQLLIBM Sterling B2B Services Collaboration Network Kilo Character per Month
D0MFULLIBM Sterling B2B Services Collaboration Network Document per Month
D0MI8LLIBM Sterling B2B Services Integration Basic PIP Based Transform for RosettaNet PIP per Month
D0ML3LLIBM Sterling B2B Services Collaboration Network Uptime Surcharge 100 Kilo Characters Service Level Agreement
D0ML5LLIBM Sterling B2B Services Collaboration Network Uptime Surcharge 100 Documents Service Level Agreement
D0MM4LLIBM Sterling B2B Services Collaboration Network Kilo Character Overage
D0MN7LLIBM Sterling B2B Services Integration Basic Synchronous B2B Process Service 1K Server Calls Overage
D0MNJLLIBM Sterling B2B Services Collaboration Network Document Overage
D0MNKLLIBM Sterling B2B Services Integration Basic Process Enrichment Service 1K Server Calls Overage
D0MNVLLIBM Sterling B2B Services Collaboration Network Kilo Character Overage
D0MP9LLIBM Sterling B2B Services Collaboration Network Document Overage
D0MRKLLIBM Sterling B2B Services Collaboration Network Kilo Character per Annum
D0MRZLLIBM Sterling B2B Services Collaboration Network Document per Annum
D0P9RLLIBM Sterling B2B Services Collaboration Network Mailbox Request On-Demand Setup
D0P9YLLIBM Sterling B2B Services Integration Basic - Throughput Advance Ship Notice
D0P9ZLLIBM Sterling B2B Services - Collaboration Network - Throughput Service Level Agreement
D0PA0LLIBM Sterling B2B Services - Collaboration Network - Uptime Service Level Agreement
D0YIBLLIBM Sterling B2B Services Customer Service Response Time Service Level Agreement
D10QCLLIBM Sterling B2B Services Integration Basic RosettaNet Processing Monthly per Document
D10QELLIBM Sterling B2B Services Integration Basic RosettaNet Processing Overage per Document
D10QFLLIBM Sterling B2B Services Integration Basic RosettaNet PIP Configuration Set Up per PIP
D10QGLLIBM Sterling B2B Services Integration Basic RosettaNet PIP Configuration On-Demand Setup per PIP
D10QHLLIBM Sterling B2B Services Integration Basic RosettaNet Trade Partner Configuration Set Up charge per PIP
D10QILLIBM Sterling B2B Services Integration Basic RosettaNet Trade Partner Configuration On-Demand Setup charge per PIP
E0DZBZXSterling B2B Services Int Basic PIP Based Transform for RosettaNet PIP Advanced Support per Month
E0DZDZXSterling B2B Services Integration Basic RosettaNet Processing Document Advanced Support per Month
E0DZEZXSterling B2B Services Int Basic PIP Based Routing RosettaNet,CIDX,PIDX PIP Advanced Support per Month

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for 5725E36 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for 5725E36?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for 5725E36 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

5725E36 Support: Frequently Asked Questions

Is the IBM 5725E36 still supported?

Yes. The 5725E36 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.

How much does third-party support for the 5725E36 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.

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