IBM

5725E36

b File Based Processing Services

Third-party support for the IBM 5725E36: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.

IBM b File Based Processing Services (PID 5725E36) — enterprise software available through IBM Passport Advantage with 27 part numbers - Third party support available

Issue Management

24/7 engineers own your 5725E36 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Specifications

family
Commerce
pid
5725E36

Common Part Numbers(27)

Part NumberDescription
D0MFNLLIBM Sterling B2B Services File Transfer Service File Encryption Gigabyte per Month
D0MFWLLIBM Sterling B2B Services File Transfer Service Extended Data Retention-10 Year Gigabyte per Month
D0MG0LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-7 Year Gigabyte per Month
D0MG4LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-3 Year Gigabyte per Month
D0MG8LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-1 Year Gigabyte per Month
D0MGGLLIBM Sterling B2B Services File Transfer Service Partner Support Entity ID per Month
D0MK7LLIBM Sterling B2B Services File Transfer Service Partner Support Entity ID On-Demand Setup
D0ML2LLIBM Sterling B2B Services File Transfer Service Uptime Surcharge 100 Files Service Level Agreement
D0MNRLLIBM Sterling B2B Services File Transfer Service Partner Support Entity ID Overage
D0MPZLLIBM Sterling B2B Services File Transfer Service Partner Support Entity ID Set Up
D0P9JLLIBM Sterling B2B Services File Transfer Service Extended Data Retention 5 Year Gigabyte per Month
D0PA1LLIBM Sterling B2B Services File Transfer Service-Uptime Surcharge Service Level Agreement
D0PA6LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-7 Year Gigabyte Overage
D0PA7LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-3 Year Gigabyte Overage
D0PA8LLIBM Sterling B2B Services File Transfer Service Extended Data Retention-10 Year Gigabyte Overage
D0PA9LLIBM Sterling B2B Services File Transfer Service Extended Data Retention 5 Year Gigabyte Overage
D0PAALLIBM Sterling B2B Services File Transfer Service Extended Data Retention-1 Year Gigabyte Overage
D19TILLIBM Sterling B2B Services - File Transfer Service Gigabyte per Month
D19TKLLIBM Sterling B2B Services - File Transfer Service Gigabyte Overage
E0E0DZXSterling B2B Services File Transfer Service Gigabyte Advanced Support per Month
E0E0GZXSterling B2B Services File Transfer Service File Encryption Gigabyte Advanced Support per Month
E0E0HZXSterling B2B Services File Transfer Service Partner Support Entity ID Advanced Support per Month
E0E0IZXSterling B2B Services Service-Extended Data Gigabyte Advanced Support per Month
E0E0JZXSterling B2B Services File Transfer Service Extended Data Retention-1 Year Gigabyte Advanced Support per Month
E0E0KZXSterling B2B Services File Transfer Service Extended Data Retention-3 Year Gigabyte Advanced Support per Month
E0E0LZXSterling B2B Services File Transfer Service Extended Data Retention-7 Year Gigabyte Advanced Support per Month
E0E0MZXSterling B2B Services File Transfer Service Extended Data Retention-10 Year Gigabyte Advanced Support per Month

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for 5725E36 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for 5725E36?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for 5725E36 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

5725E36 Support: Frequently Asked Questions

Is the IBM 5725E36 still supported?

Yes. The 5725E36 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.

How much does third-party support for the 5725E36 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.

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