5737I16
Cloud Databases for MongoDB
Third-party support for the IBM 5737I16: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Cloud Databases for MongoDB (PID 5737I16) — enterprise software available through IBM Passport Advantage with 6 part numbers - Third party support available
24/7 engineers own your 5737I16 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Other Software
- pid
- 5737I16
Common Part Numbers(6)
| Part Number | Description |
|---|---|
| D14K1ZX | IBM Cloud Databases for MongoDB Standard Gen 2 Isolated Compute Instance-Hour Pay per Use |
| D14K2ZX | IBM Cloud Databases for MongoDB Standard Gen 2 Storage Gigabyte-Month Gigabyte-Month Pay per Use |
| D14K3ZX | IBM Cloud Databases for MongoDB Standard Gen 2 Backup Storage per Month Gigabyte-Month Pay per Use |
| D16TCZX | IBM Cloud Databases for MongoDB Ent-Shard Gen 2 Backup Storage per Month Gigabyte-Month Pay per Use |
| D16TDZX | IBM Cloud Databases for MongoDB Ent-Shard Gen 2 Isolated Compute Instance-Hour Pay per Use |
| D16TEZX | IBM Cloud Databases for MongoDB Ent-Shard Gen 2 Storage Gigabyte-Month Gigabyte-Month Pay per Use |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5737I16 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5737I16?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5737I16 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5737I16 Support: Frequently Asked Questions
Is the IBM 5737I16 still supported?
Yes. The 5737I16 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5737I16 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.