5725E24
Control Desk
Third-party support for the IBM 5725E24: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Control Desk (PID 5725E24) — enterprise software available through IBM Passport Advantage with 29 part numbers - Third party support available
24/7 engineers own your 5725E24 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Internet of Things
- pid
- 5725E24
Common Part Numbers(29)
| Part Number | Description |
|---|---|
| Y0CVILL | IBM Control Desk Authorized User Sustained Support 12 Months |
| Y0CVLLL | IBM Control Desk Concurrent User Sustained Support 12 Months |
| Y0CWXLL | IBM Control Desk Service Provider Edition Authorized User Sustained Support 12 Months |
| Y0CWYLL | IBM Control Desk Service Provider Edition for Linux on IBM Z Authorized User Sustained Support 12 Months |
| Y0CVKLL | IBM Control Desk for Linux on IBM Z Authorized User Sustained Support 12 Months |
| Y0CX2LL | IBM Control Desk Service Provider Edition for Linux on IBM Z Concurrent User Sustained Support 12 Months |
| Y0CY8LL | IBM Control Desk Internal Service Provider Edition Authorized User Sustained Support 12 Months |
| Y0CYALL | IBM Control Desk Internal Service Provider Edition for Linux on IBM Z Authorized User Sustained Support 12 Months |
| Y0DFZLL | IBM Control Desk Internal Service Provider Edition for Linux on IBM Z Concurrent User Sustained Support 12 Months |
| Y0CZ1LL | IBM Control Desk Internal Service Provider Edition for Linux on IBM Z Install Sustained Support 12 Months |
| Y0CVNLL | IBM Control Desk for Linux on IBM Z Concurrent User Sustained Support 12 Months |
| Y0DFYLL | IBM Control Desk Internal Service Provider Edition Concurrent User Sustained Support 12 Months |
| Y0CX0LL | IBM Control Desk Service Provider Edition Concurrent User Sustained Support 12 Months |
| Y0CYWLL | IBM Control Desk Internal Service Provider Edition Install Sustained Support 12 Months |
| D07FMZX | IBM Control Desk Authorized User SUBSCRIPTION LICENSE |
| D07FNZX | IBM Control Desk for Linux on IBM Z Authorized User SUBSCRIPTION LICENSE |
| D07FPZX | IBM Control Desk Concurrent User SUBSCRIPTION LICENSE |
| D07FQZX | IBM Control Desk for Linux on IBM Z Concurrent User SUBSCRIPTION LICENSE |
| D07FRZX | IBM Control Desk Internal Service Provider Edition Authorized User SUBSCRIPTION LICENSE |
| D07FSZX | IBM Control Desk Internal Service Provider Edition for Linux on IBM Z Authorized User SUBSCRIPTION LICENSE |
| D07FTZX | IBM Control Desk Internal Service Provider Edition Concurrent User SUBSCRIPTION LICENSE |
| D07FUZX | IBM Control Desk Internal Service Provider Edition Install SUBSCRIPTION LICENSE |
| D07FVZX | IBM Control Desk Internal Service Provider Edition for Linux on IBM Z Install SUBSCRIPTION LICENSE |
| D07FWZX | IBM Control Desk Service Provider Edition Authorized User SUBSCRIPTION LICENSE |
| D07FXZX | IBM Control Desk Service Provider Edition for Linux on IBM Z Authorized User SUBSCRIPTION LICENSE |
| D07FYZX | IBM Control Desk Service Provider Edition Concurrent User SUBSCRIPTION LICENSE |
| D07FZZX | IBM Control Desk Service Provider Edition for Linux on IBM Z Concurrent User SUBSCRIPTION LICENSE |
| D07XFZX | IBM Control Desk for Service Provider 100 Tickets SUBSCRIPTION LICENSE |
| D07XGZX | IBM Control Desk for IT Service Provider 100 Tickets 100 Tickets SUBSCRIPTION LICENSE |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5725E24 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5725E24?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5725E24 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5725E24 Support: Frequently Asked Questions
Is the IBM 5725E24 still supported?
Yes. The 5725E24 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5725E24 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.