IBM

5737D05

CTERA Enterprise File Services

Third-party support for the IBM 5737D05: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.

IBM CTERA Enterprise File Services (PID 5737D05) — enterprise software available through IBM Passport Advantage with 27 part numbers - Third party support available

Issue Management

24/7 engineers own your 5737D05 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Specifications

family
Systems - Storage
pid
5737D05

Common Part Numbers(27)

Part NumberDescription
D14ATZX1-Year, 50 TB, CTERA Hosted Insight Service Capacity - 50TB 3rd party offering
D14AUZX1-Year, 50 TB, CTERA Primary Data Services Capacity - 50TB 3rd party offering
D14ARZX1-Year, 50 TB, CTERA Cyber Protection Capacity - 50TB 3rd party offering
D14ASZX1-Year, 50 TB, CTERA Global File Lock Capacity - 50TB 3rd party offering
D14APZX1-Year CTERA Drive Protect, Workstation Endpoint Backup, Protected Device Device 3rd party offering
D14AQZX1-Year CTERA Drive Share, EFSS and Caching User, Up to 5 Devices User 3rd party offering
D14ANZX1-Year CTERA Drive Connect, Access User, Up to 5 Devices User 3rd party offering
D14AVZX1-Year, 50 TB, CTERA Private Virtual Private Cloud Hosted Insight Capacity - 50TB 3rd party offering
D14AZZX3-Year CTERA Drive Share, EFSS and Caching User, Up to 5 Devices User
D14AXZX3-Year CTERA Drive Connect, Access User, Up to 5 Devices User 3rd party offering
D14BCZX5-Year, 50 TB, CTERA Primary Data Services Capacity - 50TB 3rd party offering
D14B0ZX3-Year, 50 TB, CTERA Cyber Protection Capacity - 50TB 3rd party offering
D14B1ZX3-Year, 50 TB, CTERA Global File Lock Capacity - 50TB 3rd party offering
D14AWZX1-Year, 50 TB, CTERA Secondary Data Services Capacity - 50TB 3rd party offering
D14B7ZX5-Year CTERA Drive Protect, Workstation Endpoint Backup, Protected Device 3rd party offering
D14B9ZX5-Year, 50 TB, CTERA Cyber Protection Capacity - 50TB 3rd party offering
D14BAZX5-Year, 50 TB, CTERA Global File Lock Capacity - 50TB 3rd party offering
D14BBZX5-Year, 50 TB, CTERA Hosted Insight Service Capacity - 50TB 3rd party offering
D14B5ZX3-Year, 50 TB, CTERA Secondary Data Services Capacity - 50TB 3rd party offering
D14B6ZX5-Year CTERA Drive Connect, Access User, Up to 5 Devices User 3rd party offering
D14B8ZX5-Year CTERA Drive Share, EFSS and Caching User, Up to 5 Devices User 3rd party offering
D14AYZX3-Year CTERA Drive Protect, Workstation Endpoint Backup, Protected Device 3rd party offering
D14B3ZX3-Year, 50 TB, CTERA Primary Data Services Capacity - 50TB 3rd party offering
D14BDZX5-Year, 50 TB, CTERA Private Virtual Private Cloud Hosted Insight Capacity - 50TB 3rd party offering
D14B2ZX3-Year, 50 TB, CTERA Hosted Insight Service Capacity - 50TB 3rd party offering
D14B4ZX3-Year, 50 TB, CTERA Private Virtual Private Cloud Hosted Insight Capacity - 50TB 3rd party offering
D14BEZX5-Year, 50 TB, CTERA Secondary Data Services Capacity - 50TB 3rd party offering

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for 5737D05 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for 5737D05?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for 5737D05 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

5737D05 Support: Frequently Asked Questions

Is the IBM 5737D05 still supported?

Yes. The 5737D05 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.

How much does third-party support for the 5737D05 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.

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5737D05
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