5725T33
Elite Support CrawfordTech Riptide
Third-party support for the IBM 5725T33: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Elite Support CrawfordTech Riptide (PID 5725T33) — enterprise software available through IBM Passport Advantage with 8 part numbers - Third party support available
24/7 engineers own your 5725T33 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Analytics - Platform
- pid
- 5725T33
Common Part Numbers(8)
| Part Number | Description |
|---|---|
| D1BV0LL | IBM Elite Support for CrawfordTech Riptide Server Server SW Support 12 Months |
| D1BV1LL | IBM Elite Support for Crawford Tech Riptide Server Non Production Server SW Support 12 Months |
| D1BV2LL | IBM Elite Support for CrawfordTech Riptide DataFormatter Publishing Server SW Support 12 Months |
| D1BV3LL | IBM Elite Support for CrawfordTech Riptide DataFormatter Publishing Non Production Server Server SW Support 12 Months |
| D1BV4LL | IBM Elite Support for CrawfordTech Riptide ePresentment Server SW Support 12 Months |
| D1BV5LL | IBM Elite Support for CrawfordTech Riptide ePresentment Non Production Server Server SW Support 12 Months |
| D1BV6LL | IBM Elite Support for CrawfordTech Riptide ConversionServices Server SW Support 12 Months |
| D1BV7LL | IBM Elite Support for CrawfordTech Riptide ConversionServices Non Production Server Server SW Support 12 Months |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5725T33 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5725T33?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5725T33 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5725T33 Support: Frequently Asked Questions
Is the IBM 5725T33 still supported?
Yes. The 5725T33 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5725T33 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.