FlashSystem 820 (9831-AE2)
FlashSystem 820 (9831-AE2)
The IBM FlashSystem 820 (9831-AE2) reached end of service life on Jan 31, 2018. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing.
IBM FlashSystem 820 (9831-AE2) - Third party support available
Specifications
- family
- FlashSystem
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your FlashSystem 820 (9831-AE2). Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for FlashSystem 820 (9831-AE2)?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your FlashSystem 820 (9831-AE2) well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
FlashSystem 820 (9831-AE2) Support: Frequently Asked Questions
Is the IBM FlashSystem 820 (9831-AE2) still supported?
IBM ended support for the FlashSystem 820 (9831-AE2) on Jan 31, 2018. Third-party maintenance remains available and keeps the FlashSystem 820 (9831-AE2) supported with 24/7 engineering support and same-day replacement parts.
When is the IBM FlashSystem 820 (9831-AE2) end of service life (EOSL) date?
IBM lists the end of service life for the FlashSystem 820 (9831-AE2) as Jan 31, 2018.
Can I keep using the FlashSystem 820 (9831-AE2) after its EOSL date?
Yes. EOSL means IBM stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the FlashSystem 820 (9831-AE2) cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.