5737N28
Hazelcast IMCP for Cloud Paks
Third-party support for the IBM 5737N28: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Hazelcast IMCP for Cloud Paks (PID 5737N28) — enterprise software available through IBM Passport Advantage with 4 part numbers - Third party support available
24/7 engineers own your 5737N28 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Cloud
- pid
- 5737N28
Common Part Numbers(4)
| Part Number | Description |
|---|---|
| Z28EYLL | Hazelcast In-Memory Computing Platform for IBM Cloud Paks 5 Managed Virtual Server per Data Center Advanced Support Subscription License |
| Z28FMLL | Hazelcast In-Memory Computing Platform for IBM Cloud Paks Unlimited MVSs per Named Use Case per Data Center Install Advanced Support Subscription License |
| Z29CCLL | Hazelcast In-Memory Computing Platform for the Cloud Paks for Linux on IBM Z per Data Center per Managed Virtual Server (includes 5 MVS) Advanced Support Subscription License |
| Z29CKLL | Hazelcast In-Memory Computing Platform Data Center for IBM Cloud Paks for Unlimited per Named Use Case per Data Center Linux for IBM Z per Install Advanced Support Subscription License |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5737N28 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5737N28?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5737N28 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5737N28 Support: Frequently Asked Questions
Is the IBM 5737N28 still supported?
Yes. The 5737N28 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5737N28 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.