MQ Appliance M2002
MQ Appliance M2002
Third-party support for the IBM MQ Appliance M2002: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM MQ Appliance M2002 — enterprise software available through IBM Passport Advantage with 2 part numbers - Third party support available
24/7 engineers own your MQ Appliance M2002 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Systems - Middleware
Common Part Numbers(2)
| Part Number | Description |
|---|---|
| E0RD1LL | IBM MQ Appliance M2002B Additional Capacity for IBM Z Install Annual SW Subscription & Support Renewal |
| E0PBTLL | IBM MQ Appliance M2002B Additional Capacity Install Annual SW Subscription & Support Renewal 12 Months |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for MQ Appliance M2002 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for MQ Appliance M2002?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for MQ Appliance M2002 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
MQ Appliance M2002 Support: Frequently Asked Questions
Is the IBM MQ Appliance M2002 still supported?
Yes. The MQ Appliance M2002 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the MQ Appliance M2002 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
IBM MQ: every version and its end of support date
The MQ Appliance M2002 is one of the IBM MQ versions in our catalog. The lifecycle page lists every version with its vendor end-of-support date, what changes on that date, and what third-party support covers.