Cloud Pak for Data System
Netezza Hammerhead (Cloud Pak for Data System)
Third-party maintenance for the IBM Cloud Pak for Data System costs 40-70% less than the OEM support contract, with 24/7 engineering support and same-day replacement parts. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.
- 24x7 support desk
- 4-hour onsite in major metros
- Spares held for every model we quote
- 5+ years past end of service life
- No OEM software contract required
- One contract for the whole rack
IBM Cloud Pak for Data System, codename Hammerhead, running Netezza Performance Server (NPS) - the successor to the Netezza Mako appliances. Lifecycle code 5737-K66 - Third party support available
Specifications
- family
- Netezza
- series
- Cloud Pak for Data System
- codename
- Hammerhead
- software
- Netezza Performance Server
Lifecycle Dates
- End of Sale
- Nov 12, 2024
- End of Service Life
- Sep 30, 2028
Cloud Pak for Data System Third-Party Maintenance Pricing
Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.
Parts and engineer onsite next business day; 24x7 phone support.
Quote this level4-hour onsite response in major metros, business hours.
Quote this levelMission-critical: 4-hour onsite response around the clock, 365 days.
Quote this levelCoverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your Cloud Pak for Data System. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for Cloud Pak for Data System?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your Cloud Pak for Data System well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
Cloud Pak for Data System Support: Frequently Asked Questions
Is the IBM Cloud Pak for Data System still supported?
Yes. The Cloud Pak for Data System is currently supported, and third-party maintenance is available as an alternative to the OEM contract at 40-70% lower cost.
When is the IBM Cloud Pak for Data System end of service life (EOSL) date?
IBM lists the end of service life for the Cloud Pak for Data System as Sep 30, 2028. End of sale was Nov 12, 2024.
Can I keep using the Cloud Pak for Data System after its EOSL date?
Yes. EOSL means IBM stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the Cloud Pak for Data System cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
IBM Netezza (PureData System for Analytics) end of support: every model, every date
The Cloud Pak for Data System is one of the IBM Netezza (PureData System for Analytics) appliances in our catalog. The family guide lists each generation's end of service life date, what changes on that date, and what maintenance costs.
Read the IBM Netezza (PureData System for Analytics) end-of-support guide →