Cloud Pak for Data System
Netezza Hammerhead (Cloud Pak for Data System)
Third-party maintenance for the IBM Cloud Pak for Data System costs 40-70% less than the OEM support contract, with 24/7 engineering support and same-day replacement parts.
IBM Cloud Pak for Data System, codename Hammerhead, running Netezza Performance Server (NPS) - the successor to the Netezza Mako appliances. Lifecycle code 5737-K66 - Third party support available
Specifications
- family
- Netezza
- series
- Cloud Pak for Data System
- codename
- Hammerhead
- software
- Netezza Performance Server
Lifecycle Dates
- End of Sale
- Nov 12, 2024
- End of Service Life
- Sep 30, 2028
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your Cloud Pak for Data System. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for Cloud Pak for Data System?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your Cloud Pak for Data System well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
Cloud Pak for Data System Support: Frequently Asked Questions
Is the IBM Cloud Pak for Data System still supported?
Yes. The Cloud Pak for Data System is currently supported, and third-party maintenance is available as an alternative to the OEM contract at 40-70% lower cost.
When is the IBM Cloud Pak for Data System end of service life (EOSL) date?
IBM lists the end of service life for the Cloud Pak for Data System as Sep 30, 2028. End of sale was Nov 12, 2024.
Can I keep using the Cloud Pak for Data System after its EOSL date?
Yes. EOSL means IBM stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the Cloud Pak for Data System cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.