IBM
5900AG5
IBM Observability by Instana SaaS
Third-party support for the IBM 5900AG5: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM IBM Observability by Instana SaaS (PID 5900AG5) — enterprise software available through IBM Passport Advantage with 50 part numbers - Third party support available
Issue Management
24/7 engineers own your 5900AG5 incidents end to end.
Vulnerability Remediation
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Compliance Maintenance
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Cloud
- pid
- 5900AG5
Common Part Numbers(50)
| Part Number | Description |
|---|---|
| D04Y2ZX | IBM Observability by Instana Infrastructure Quality Monitoring SaaS Managed Virtual Server per Month |
| D0I5PZX | IBM Instana Observability Add-on Managed Point of Presence 1000 Resource Units per Month |
| D0I5QZX | IBM Instana Observability Add-on Managed Point of Presence 1000 Resource Units Overage |
| D0N77ZX | IBM Instana Observability Essentials Managed Virtual Server per Month |
| D0N78ZX | IBM Instana Observability Essentials Managed Virtual Server - Hour Pay per Use |
| D0N79ZX | IBM Instana Observability Standard Managed Virtual Server per Month |
| D0N7AZX | IBM Instana Observability Standard Managed Virtual Server - Hour Pay per Use |
| D0N7BZX | IBM Instana Observability Add-on Data ingest 100 Gigabytes per Month |
| D0N7CZX | IBM Instana Observability Data ingest On Demand Gigabyte Pay per Use |
| D0RL4ZX | IBM Instana Observability Logs in Context Add-on 30 day retention 1000 Gigabytes per Month |
| D0RL8ZX | IBM Instana Observability Logs in Context Add-on 60 day retention 1000 Gigabytes per Month |
| D0RLCZX | IBM Instana Observability Logs in Context Add-on 90 day retention 1000 Gigabytes per Month |
| D0RPWZX | IBM Instana Observability Logs in Context Add-on 30 day retention 10 Gigabytes Pay per Use |
| D0RPXZX | IBM Instana Observability Logs in Context Add-on 60 day retention 10 Gigabytes Pay per Use |
| D0RPYZX | IBM Instana Observability Logs in Context Add-on 90 day retention 10 Gigabytes Pay per Use |
| D12SNZX | IBM Instana Observability for Government Add-on Managed Point of Presence 1000 Resource Unit per Month |
| D12SPZX | IBM Instana Observability for Government Add-on Managed Point of Presence 1000 Resource Unit Overage |
| D12SRZX | IBM Instana Observability for Government Add-on Data ingest 100 Gigabyte per Month |
| D12STZX | IBM Instana Observability for Government Logs in Context Add-on 90 day rete 1000 Gigabytes per Month |
| D12SUZX | IBM Instana Observability for Government Logs in Context Add-on 90 day rete 10 Gigabytes Pay per Use |
| D12SWZX | IBM Instana Observability for Government Logs in Context Add-on 60 day rete 1000 Gigabytes per Month |
| D12SXZX | IBM Instana Observability for Government Logs in Context Add-on 60 day rete 10 Gigabytes Pay per Use |
| D12SZZX | IBM Instana Observability for Government Logs in Context Add-on 30 day rete 1000 Gigabytes per Month |
| D12T0ZX | IBM Instana Observability for Government Logs in Context Add-on 30 day rete 10 Gigabytes Pay per Use |
| D12T2ZX | IBM Instana Observability for Government Essentials Managed Virtual Server per Month |
| D12T3ZX | IBM Instana Observability for Government Essentials Managed Virtual Server - Hour Pay per Use |
| D12T5ZX | IBM Instana Observability for Government Standard Managed Virtual Server per Month |
| D12T6ZX | IBM Instana Observability for Government Standard Managed Virtual Server - Hour Pay per Use |
| D12T8ZX | IBM Instana Observability for Government Data Ingest On Demand Gigabyte Pay per Use |
| E0DV9ZX | IBM INSTANA Observability Essentials Managed Virtual Server Advanced Support per Month |
| E0I5RZX | IBM Instana Observability Add-on Managed Point of Presence 1000 Resource Units Advanced Support per Month |
| E0QSDZX | IBM Instana Observability Essentials Managed Virtual Server Advanced Support per Month |
| E0QSEZX | IBM Instana Observability Standard Managed Virtual Server Advanced Support per Month |
| E0RL7ZX | IBM Instana Observability Logs in Context Add-on 30 day retention 1000 Gigabytes Advanced Support per Month |
| E0RLBZX | IBM Instana Observability Logs in Context Add-on 60 day retention 1000 Gigabytes Advanced Support per Month |
| E0RLFZX | IBM Instana Observability Logs in Context Add-on 90 day retention 1000 Gigabytes Advanced Support per Month |
| E12SQZX | IBM Instana Observability for Government Add-on Managed Point of Presence 1000 Resource Unit Advanced Support per Month |
| E12SSZX | IBM Instana Observability for Government Add-on Data ingest 100 Gigabyte Advanced Support per Month |
| E12SVZX | IBM Instana Observability for Government Logs in Context Add-on 90 day rete 1000 Gigabytes Advanced Support per Month |
| E12SYZX | IBM Instana Observability for Government Logs in Context Add-on 60 day rete 1000 Gigabytes Advanced Support per Month |
| E12T1ZX | IBM Instana Observability for Government Logs in Context Add-on 30 day rete 1000 Gigabytes Advanced Support per Month |
| E12T4ZX | IBM Instana Observability for Government Essentials Managed Virtual Server Advanced Support per Month |
| E12T7ZX | IBM Instana Observability for Government Standard Managed Virtual Server Advanced Support per Month |
| E13S7ZX | IBM Instana Observability for Government Add-on Data ingest 100 Gigabyte In-Co Spt M |
| E13S8ZX | IBM Instana Observability for Government Add-on Managed Point of Presence 1000 Resource Unit In-Co Spt M |
| E13S9ZX | IBM Instana Observability for Government Essentials Managed Virtual Server In-Co Spt M |
| E13SAZX | IBM Instana Observability for Government Logs in Context Add-on 30 day rete 1000 Gigabytes In-Co Spt M |
| E13SBZX | IBM Instana Observability for Government Logs in Context Add-on 60 day rete 1000 Gigabytes In-Co Spt M |
| E13SCZX | IBM Instana Observability for Government Logs in Context Add-on 90 day rete 1000 Gigabytes In-Co Spt M |
| E13SDZX | IBM Instana Observability for Government Standard Managed Virtual Server In-Co Spt M |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5900AG5 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5900AG5?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5900AG5 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5900AG5 Support: Frequently Asked Questions
Is the IBM 5900AG5 still supported?
Yes. The 5900AG5 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5900AG5 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.
Related IBM Products
All IBM products →5900AG5
Save 40-70% vs OEM