5737I04
Rapport
Third-party support for the IBM 5737I04: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Rapport (PID 5737I04) — enterprise software available through IBM Passport Advantage with 48 part numbers - Third party support available
24/7 engineers own your 5737I04 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Security
- pid
- 5737I04
Common Part Numbers(48)
| Part Number | Description |
|---|---|
| D170VLL | IBM Trusteer Rapport for Retail 100 Eligible Participant per Annum |
| D170XLL | IBM Trusteer Rapport for Retail Premium Support 100 Eligible Participant per Annum |
| D170ZLL | IBM Trusteer Rapport for Business 10 Eligible Participants per Annum |
| D1711LL | IBM Trusteer Rapport for Business Premium Support 10 Eligible Participants per Annum |
| D1713LL | IBM Trusteer Rapport Phishing Protection for Retail 100 Eligible Participant per Annum |
| D1715LL | IBM Trusteer Rapport Phishing Protection for Retail Premium Supp 100 Eligible Participant per Annum |
| D1717LL | IBM Trusteer Rapport Phishing Protection for Business 10 Eligible Participants per Annum |
| D1719LL | IBM Trusteer Rapport Phishing Protection for Business Premium Supp 10 Eligible Participants per Annum |
| D171SLL | IBM Trusteer Rapport Fraud Feeds for Retail 100 Eligible Participant per Annum |
| D1726LL | IBM Trusteer Rapport Fraud Feeds for Business 10 Eligible Participants per Annum |
| D1728LL | IBM Trusteer Rapport Fraud Feeds for Retail Premium Support 100 Eligible Participant per Annum |
| D172ZLL | IBM Trusteer Rapport Fraud Feeds for Business Premium Support 10 Eligible Participants per Annum |
| D1NT5LL | IBM Trusteer Rapport Small Redeployment Engagement Set Up |
| D1NT6LL | IBM Trusteer Rapport Large Redeployment Engagement Set Up |
| D1NTDLL | IBM Trusteer Rapport Additional Applications for Retail Application per Annum |
| D1NTELL | IBM Trusteer Rapport Additional Applications for Business Application per Annum |
| D1NTLLL | IBM Trusteer Rapport II for Retail 100 Eligible Participants per Annum |
| D1NTMLL | IBM Trusteer Rapport II for Business 10 Eligible Participants per Annum |
| D1WG3LL | IBM Trusteer Rapport II for Retail 100 Client Devices per Annum |
| D1WG4LL | IBM Trusteer Rapport II for Retail 100 Client Devices Overage |
| D1WG5LL | IBM Trusteer Rapport for Retail Premium Support 100 Client Devices per Annum |
| D1WG6LL | IBM Trusteer Rapport for Retail Premium Support 100 Client Devices Overage |
| D1WG7LL | IBM Trusteer Rapport II for Business 10 Client Devices per Annum |
| D1WG8LL | IBM Trusteer Rapport II for Business 10 Client Devices Overage |
| D1WG9LL | IBM Trusteer Rapport for Business Premium Support 10 Client Devices per Annum |
| D1WGALL | IBM Trusteer Rapport for Business Premium Support 10 Client Devices Overage |
| D1WGBLL | IBM Trusteer Rapport Phishing Protection for Retail 100 Client Devices per Annum |
| D1WGCLL | IBM Trusteer Rapport Phishing Protection for Retail 100 Client Devices Overage |
| D1WGDLL | IBM Trusteer Rapport Phishing Protection for Retail Premium Support 100 Client Devices per Annum |
| D1WGELL | IBM Trusteer Rapport Phishing Protection for Retail Premium Support 100 Client Devices Overage |
| D1WGFLL | IBM Trusteer Rapport Phishing Protection for Business 10 Client Devices per Annum |
| D1WGGLL | IBM Trusteer Rapport Phishing Protection for Business 10 Client Devices Overage |
| D1WGHLL | IBM Trusteer Rapport Phishing Protection for Business Premium Support 10 Client Devices per Annum |
| D1WGILL | IBM Trusteer Rapport Phishing Protection for Business Premium Support 10 Client Devices Overage |
| D20B7LL | IBM Trusteer Rapport Service Level Agreement |
| E0DWYZX | IBM Trusteer Rapport II for Retail 100 Client Devices Advanced Support 12 Months |
| E0DWZZX | IBM Trusteer Rapport for Retail Premium Support 100 Client Devices Advanced Support 12 Months |
| E0DX0ZX | IBM Trusteer Rapport II for Business 10 Client Devices Advanced Support 12 Months |
| E0DX2ZX | IBM Trusteer Rapport for Business Premium Support 10 Client Devices Advanced Support 12 Months |
| E0DX3ZX | IBM Trusteer Rapport Phishing Protection for Retail 100 Client Devices Advanced Support 12 Months |
| E0DX5ZX | IBM Trusteer Rapport Phishing Protection for Retail Premium Support 100 Client Devices Advanced Support 12 Months |
| E0DYFZX | IBM Trusteer Rapport Phishing Protection for Business 10 Client Devices Advanced Support 12 Months |
| E0DYGZX | IBM Trusteer Rapport Phishing Protection for Business Premium Support 10 Client Devices Advanced Support 12 Months |
| E0DYHZX | IBM Trusteer Rapport II for Retail JAPAN ONLY 100 Eligible Participant Advanced Support 12 Months |
| E0DYUZX | IBM Trusteer Rapport Additional Applications for Retail Application Advanced Support 12 Months |
| E0DYVZX | IBM Trusteer Rapport Additional Applications for Business Application Advanced Support 12 Months |
| E0DYWZX | IBM Trusteer Rapport II for Retail 100 Eligible Participants Advanced Support 12 Months |
| E0DYXZX | IBM Trusteer Rapport II for Business 10 Eligible Participants Advanced Support 12 Months |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5737I04 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5737I04?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5737I04 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5737I04 Support: Frequently Asked Questions
Is the IBM 5737I04 still supported?
Yes. The 5737I04 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5737I04 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.