5724G38
Ratl ClearQuest and CQ MultiSite
Third-party support for the IBM 5724G38: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM Ratl ClearQuest and CQ MultiSite (PID 5724G38) — enterprise software available through IBM Passport Advantage with 14 part numbers - Third party support available
24/7 engineers own your 5724G38 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Systems - Middleware
- pid
- 5724G38
Common Part Numbers(14)
| Part Number | Description |
|---|---|
| D5384LL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User from Competitive Trade Up License + SW Subscription & Support 12 Months |
| D0BHHLL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User Initial Fixed Term License + SW Subscription & Support 12 Months |
| D0BHILL | IBM Rational ClearQuest and ClearQuest MultiSite for System z Floating User UC Initial Fixed Term License + SW Subscription & Support 12 Months |
| D531VLL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User License + SW Subscription & Support 12 Months |
| D56CULL | IBM Rational ClearQuest and ClearQuest MultiSite for zSeries (S390) Floating User UC License + SW Subscription & Support 12 Months |
| E028QLL | IBM Rational ClearQuest and ClearQuest MultiSite for zSeries (S390) Floating User UC Annual SW Subscription & Support Renewal |
| E0134LL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User Annual SW Subscription & Support Renewal |
| E080ELL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User Subsequent Fixed Term License + SW Subscription & Support 12 Months |
| E080FLL | IBM Rational ClearQuest and ClearQuest MultiSite for System z Floating User UC Subsequent Fixed Term License + SW Subscription & Support 12 Months |
| D531WLL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User SW Subscription & Support Reinstatement 12 Months |
| D56CWLL | IBM Rational ClearQuest and ClearQuest MultiSite for System z Floating User UC SW Subscription & Support Reinstatement 12 Months |
| D56CXLL | IBM Rational ClearQuest and ClearQuest MultiSite for zSeries (S390) Floating User UC from Competitive Trade Up License + SW Subscription & Support 12 Months |
| D1BFZLL | IBM Rational ClearQuest and ClearQuest MultiSite Floating User Monthly License |
| D1BG0LL | IBM Rational ClearQuest and ClearQuest MultiSite for System z Floating User UC Monthly License |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5724G38 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5724G38?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5724G38 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5724G38 Support: Frequently Asked Questions
Is the IBM 5724G38 still supported?
Yes. The 5724G38 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5724G38 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.