5900AAY
IBM RPA as a Service
Third-party support for the IBM 5900AAY: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM IBM RPA as a Service (PID 5900AAY) — enterprise software available through IBM Passport Advantage with 9 part numbers - Third party support available
24/7 engineers own your 5900AAY incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Cloud
- pid
- 5900AAY
Common Part Numbers(9)
| Part Number | Description |
|---|---|
| D03YNZX | IBM Robotic Process Automation as a Service Unattended Bot Agent Concurrent Connection per Month |
| D03YPZX | IBM Robotic Process Automation as a Service Attended Bot Agent Concurrent Connection per Month |
| D03YQZX | IBM Robotic Process Automation as a Service Environment Instance per Month |
| D03YUZX | IBM Robotic Process Automation as a Service Platform Instance per Month |
| D03YWZX | IBM Robotic Process Automation as a Service Service Level Agreement |
| E0E6TZX | IBM Robotic Process Automation as a Service Environment Instance Advanced Support per Month |
| E0E6UZX | IBM Robotic Process Automation as a Service Unattended Bot Agent Concurrent Connection Advanced Support per Month |
| E0E6VZX | IBM Robotic Process Automation as a Service Attended Bot Agent Concurrent Connection Advanced Support per Month |
| E0E6WZX | IBM Robotic Process Automation as a Service Platform Instance Advanced Support per Month |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5900AAY — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5900AAY?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5900AAY when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5900AAY Support: Frequently Asked Questions
Is the IBM 5900AAY still supported?
Yes. The 5900AAY is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5900AAY cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.