5737A54
watsonx Assistant for IBM Cloud
Third-party support for the IBM 5737A54: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
IBM watsonx Assistant for IBM Cloud (PID 5737A54) — enterprise software available through IBM Passport Advantage with 13 part numbers - Third party support available
24/7 engineers own your 5737A54 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- family
- Other Software
- pid
- 5737A54
Common Part Numbers(13)
| Part Number | Description |
|---|---|
| D0405ZX | IBM watsonx Assistant Enterprise Instance Pay per Use |
| D040DZX | IBM watsonx Assistant Enterprise with Data Isolation Instance Pay per Use |
| D04X2ZX | IBM watsonx Assistant Enterprise 1000 MAU Active User Pay per Use |
| D04X3ZX | IBM watsonx Assistant Enterprise VOICE 1000 MAU Active User Pay per Use |
| D04X4ZX | IBM watsonx Assistant Plus 100 MAU Active User Pay per Use |
| D04X5ZX | IBM watsonx Assistant Plus VOICE 100 MAU Active User Pay per Use |
| D0IIJZX | IBM watsonx Assistant Inference for Foundation Models Class 1 1000 Resource Unit Pay per Use |
| D1NM7LL | IBM watsonx Assistant for IBM Cloud 10000 API Call Pay per Use |
| D1PX3LL | IBM watsonx Assistant Premium: API Based Instance Fee - OLD |
| D1PZ9LL | IBM watsonx Assistant Premium: API Call Pay Per Use Fee - OLD |
| D213CLL | IBM watsonx Assistant Plus User Instance Pay Per Use |
| D213ELL | IBM watsonx Assistant Premium: User-Based Instance Fee - Pay Per Use |
| D213FLL | IBM watsonx Assistant Premium 10000 Authorized Users Pay Per Use |
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for 5737A54 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for 5737A54?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for 5737A54 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
5737A54 Support: Frequently Asked Questions
Is the IBM 5737A54 still supported?
Yes. The 5737A54 is currently supported by IBM, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the 5737A54 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.