Jira Service Management 10.4
Jira Service Management 10.4
The Jira Service Management 10.4 reaches end of service life on Jan 22, 2027. Third-party support keeps it managed past that date — issue management, vulnerability remediation, and compliance maintenance from 24/7 engineers.
24/7 engineers own your Jira Service Management 10.4 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- product
- jira-service-management
- release
- 10.4
- product Label
- Jira Service Management
- release Label
- 10.4
- codename
- lts
- latest Version
- 10.4.1
- release Date
- 2025-01-22
- maintained
- true
- source Url
- https://endoflife.date/jira-service-management
Lifecycle Dates
- End of Service Life
- Jan 22, 2027
- Last OEM Support
- Jan 22, 2027
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for Jira Service Management 10.4 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for Jira Service Management 10.4?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for Jira Service Management 10.4 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
Jira Service Management 10.4 Support: Frequently Asked Questions
Is the Jira Service Management 10.4 still supported?
Yes, but Jira Service Management support for the Jira Service Management 10.4 ends on Jan 22, 2027. You can upgrade on the vendor's schedule, or move to third-party support and keep the release you're on — issues managed, vulnerabilities remediated, compliance maintained.
When is the Jira Service Management 10.4 end of service life (EOSL) date?
Jira Service Management lists the end of service life for the Jira Service Management 10.4 as Jan 22, 2027.
Can I keep using the Jira Service Management 10.4 after its EOSL date?
Yes. EOSL means Jira Service Management stops issuing patches and support — the software itself keeps running. Third-party support covers it from there: issue management, security vulnerability remediation, and the compliance documentation auditors ask for, for as long as you choose to run it.
How much does third-party support for the Jira Service Management 10.4 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.