Contrail 2.1
Contrail Software 2.1
The Juniper Contrail 2.1 reached end of service life on Aug 12, 2016. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.
- 24x7 support desk
- 4-hour onsite in major metros
- Spares held for every model we quote
- 5+ years past end of service life
- No OEM software contract required
- One contract for the whole rack
Juniper Contrail Software 2.1 - third party support available. Sourced from web archive.
Lifecycle Dates
- End of Sale
- Mar 4, 2015
- End of Service Life
- Aug 12, 2016
Contrail 2.1 Third-Party Maintenance Pricing
Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.
Parts and engineer onsite next business day; 24x7 phone support.
Quote this level4-hour onsite response in major metros, business hours.
Quote this levelMission-critical: 4-hour onsite response around the clock, 365 days.
Quote this levelCoverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your Contrail 2.1. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for Contrail 2.1?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your Contrail 2.1 well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
Contrail 2.1 Support: Frequently Asked Questions
Is the Juniper Contrail 2.1 still supported?
Juniper ended support for the Contrail 2.1 on Aug 12, 2016. Third-party maintenance remains available and keeps the Contrail 2.1 supported with 24/7 engineering support and same-day replacement parts.
When is the Juniper Contrail 2.1 end of service life (EOSL) date?
Juniper lists the end of service life for the Contrail 2.1 as Aug 12, 2016. End of sale was Mar 4, 2015.
Can I keep using the Contrail 2.1 after its EOSL date?
Yes. EOSL means Juniper stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the Contrail 2.1 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.