Matomo 5
Matomo 5
Third-party support for the Matomo 5: 24/7 engineers manage issues, remediate vulnerabilities, and help you maintain compliance — independent of the vendor contract.
24/7 engineers own your Matomo 5 incidents end to end.
Mitigation and patch-around guidance when the vendor no longer ships fixes.
Controls evidence and documentation that keep auditors satisfied.
Specifications
- product
- matomo
- release
- 5
- product Label
- Matomo
- release Label
- 5
- codename
- lts
- latest Version
- 5.13.0
- release Date
- 2023-12-18
- maintained
- true
- source Url
- https://endoflife.date/matomo
OEM vs. 3rd Party Support
See how third-party support compares to the vendor contract for Matomo 5 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| Break/Fix Support | Until EOSL | |
| 24/7 Monitoring | ||
| Vulnerability Scanning & Remediation | ||
| Managed Operations | ||
| Procedure & Configuration Review | ||
| Compliance & Audit Documentation | Limited | |
| Discounted Migration to Other Platforms |
Why Choose 3rd Party Support for Matomo 5?
Vulnerability Remediation
Scanning, mitigation and patch-around guidance for Matomo 5 when the vendor no longer ships fixes.
Compliance Maintenance
Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.
24/7 Expert Support
Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.
Matomo 5 Support: Frequently Asked Questions
Is the Matomo 5 still supported?
Yes. The Matomo 5 is currently supported by Matomo, and third-party support is available as an alternative — issue management, vulnerability remediation, and compliance help independent of the vendor contract.
How much does third-party support for the Matomo 5 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.
Known Vulnerabilities Affecting Matomo 5
1 published CVE affects the Matomo 5. Our 24/7 engineers help you assess exposure, prioritize fixes and apply available patches.
| CVE | Severity | CVSS | Published | Summary |
|---|---|---|---|---|
| CVE-2023-6923 | MEDIUM | 6.1 | Feb 29, 2024 | The Matomo Analytics – Ethical Stats. Powerful Insights. plugin for WordPress is vulnerable to Reflected Cross-Site Scripting via the idsite parameter in all versions up to, and including, 4.15.3 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that execute if they can successfully trick a user into performing an action such as clicking on a link. |