Mattermost third-party support

Mattermost 12.0

Mattermost 12.0

The Mattermost 12.0 reaches end of service life on Jan 15, 2027. Third-party support keeps it managed past that date — issue management, vulnerability remediation, and compliance maintenance from 24/7 engineers.

EOSL ApproachingEOSL Date: Jan 15, 2027
Issue Management

24/7 engineers own your Mattermost 12.0 incidents end to end.

Vulnerability Remediation

Mitigation and patch-around guidance when the vendor no longer ships fixes.

Compliance Maintenance

Controls evidence and documentation that keep auditors satisfied.

Specifications

product
mattermost
release
12.0
product Label
Mattermost
release Label
12.0
codename
lts
latest Version
12.0.2
release Date
2026-10-16
maintained
true
source Url
https://endoflife.date/mattermost

Lifecycle Dates

End of Service Life
Jan 15, 2027
Last OEM Support
Jan 15, 2027

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OEM vs. 3rd Party Support

See how third-party support compares to the vendor contract for Mattermost 12.0 — monitoring, break/fix, vulnerability work, operations and compliance, before and after EOSL.

FeatureOEM Support3rd Party Support
Post-EOSL Support
Break/Fix Support
Until EOSL
24/7 Monitoring
Vulnerability Scanning & Remediation
Managed Operations
Procedure & Configuration Review
Compliance & Audit Documentation
Limited
Discounted Migration to Other Platforms

Why Choose 3rd Party Support for Mattermost 12.0?

Vulnerability Remediation

Scanning, mitigation and patch-around guidance for Mattermost 12.0 when the vendor no longer ships fixes.

Compliance Maintenance

Procedure review, controls evidence and the documentation auditors ask for — maintained continuously, not scrambled at audit time.

24/7 Expert Support

Engineers who know this release monitor, manage and fix issues around the clock — break/fix to managed operations.

Mattermost 12.0 Support: Frequently Asked Questions

Is the Mattermost 12.0 still supported?

Yes, but Mattermost support for the Mattermost 12.0 ends on Jan 15, 2027. You can upgrade on the vendor's schedule, or move to third-party support and keep the release you're on — issues managed, vulnerabilities remediated, compliance maintained.

When is the Mattermost 12.0 end of service life (EOSL) date?

Mattermost lists the end of service life for the Mattermost 12.0 as Jan 15, 2027.

Can I keep using the Mattermost 12.0 after its EOSL date?

Yes. EOSL means Mattermost stops issuing patches and support — the software itself keeps running. Third-party support covers it from there: issue management, security vulnerability remediation, and the compliance documentation auditors ask for, for as long as you choose to run it.

How much does third-party support for the Mattermost 12.0 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

Related Mattermost Products

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Mattermost 12.0
Price in 24 hours · 40-70% below OEM
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