Palo Alto Networks Third-Party Maintenance & Support
Yes, we provide Palo Alto Networks third-party maintenance: Palo Alto Networks servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from Palo Alto Networks
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Search Palo Alto Networks Products
Popular Palo Alto Networks Products
View all →GP-100
ION 1000
ION 1200-C5G-EXP
ION 1200-C-NA
ION 1200-C-ROW
ION 1200-S-C-NA
ION 1200-S-C-ROW
ION 2000
ION 3000
ION 7000
ION 9000
M-100
Palo Alto Networks EOSL DatesAll Palo Alto Networks EOSL dates by year →
All Palo Alto Networks Models
- GP-100 (EOSL: Apr 30, 2021)
- ION 1000 (EOSL: Feb 1, 2029)
- ION 1200-C5G-EXP (EOSL: Aug 31, 2031)
- ION 1200-C-NA (EOSL: Aug 31, 2031)
- ION 1200-C-ROW (EOSL: Aug 31, 2031)
- ION 1200-S-C-NA (EOSL: Aug 31, 2031)
- ION 1200-S-C-ROW (EOSL: Aug 31, 2031)
- ION 2000 (EOSL: Feb 1, 2029)
- ION 3000 (EOSL: Aug 1, 2029)
- ION 7000 (EOSL: Feb 1, 2027)
- ION 9000 (EOSL: Aug 1, 2029)
- M-100 (EOSL: Oct 31, 2023)
- M-200 (EOSL: Feb 15, 2029)
- M-500 (EOSL: Feb 28, 2025)
- M-600 (EOSL: Feb 15, 2029)
- PA-200 (EOSL: Oct 31, 2023)
- PA-2020 (EOSL: Apr 30, 2020)
- PA-2050 (EOSL: Apr 30, 2020)
- PA-220 (EOSL: Jan 31, 2028)
- PA-220R (EOSL: Jan 31, 2030)
- PA-3020 (EOSL: Oct 31, 2024)
- PA-3050 (EOSL: Oct 31, 2024)
- PA-3060 (EOSL: Oct 31, 2024)
- PA-3220 (EOSL: Aug 31, 2028)
- PA-3220-ZTP (EOSL: Aug 31, 2028)
- PA-3250 (EOSL: Aug 31, 2028)
- PA-3250-ZTP (EOSL: Aug 31, 2028)
- PA-3260 (EOSL: Aug 31, 2028)
- PA-3260-ZTP (EOSL: Aug 31, 2028)
- PA-4020 (EOSL: Apr 30, 2019)
- PA-4050 (EOSL: Apr 30, 2019)
- PA-4060 (EOSL: Apr 30, 2019)
- PA-500 (EOSL: Oct 31, 2023)
- PA-5020 (EOSL: Jan 31, 2024)
- PA-5050 (EOSL: Jan 31, 2024)
- PA-5060 (EOSL: Jan 31, 2024)
- PA-5220 (EOSL: Aug 31, 2028)
- PA-5250 (EOSL: Aug 31, 2028)
- PA-5260 (EOSL: Aug 31, 2028)
- PA-5280 (EOSL: Aug 31, 2028)
- PA-5280-K2 (EOSL: Feb 28, 2026)
- PA-7000-20G-NPC (EOSL: Jan 31, 2024)
- PA-7000-20GQ-NPC (EOSL: Jan 31, 2024)
- PA-7000-20GQXM-NPC (EOSL: May 8, 2026)
- PA-7000-20GXM-NPC (EOSL: May 8, 2026)
- PA-7000-LPC (EOSL: Feb 28, 2026)
- PA-7050 (EOSL: Dec 31, 2030)
- PA-7050-K2 (EOSL: Feb 28, 2026)
- PA-7050-SMC (EOSL: Feb 28, 2026)
- PA-7080 (EOSL: Dec 31, 2030)
- PA-7080-K2 (EOSL: Feb 28, 2026)
- PA-7080-SMC (EOSL: Feb 28, 2026)
- PA-820 (EOSL: Aug 31, 2029)
- PA-820-ZTP (EOSL: Aug 31, 2029)
- PA-850 (EOSL: Aug 31, 2029)
- PA-850-ZTP (EOSL: Aug 31, 2029)
- PAN-2.5IN-HDD-2TB-PAIR (EOSL: Aug 31, 2028)
- PAN-E1.S-4TBPAN-E1.S-4TB (EOSL: Nov 21, 2031)
- PAN-PA-5400-DPC-A (EOSL: Nov 21, 2031)
- PAN-PA-5400-MPC-A (EOSL: Nov 21, 2031)
- PAN-PA-5400-NC-A (EOSL: Nov 21, 2031)
- PAN-PA-5450-AC-SYS (EOSL: Nov 21, 2031)
- PAN-PA-5450-DC-SYS (EOSL: Nov 21, 2031)
- PAN-PA-7000-100G-NPC-A (EOSL: Dec 31, 2030)
- PAN-PA-7000-DPC-A (EOSL: Dec 31, 2030)
- PAN-PA-7000-LFC-A (EOSL: Dec 31, 2030)
- PAN-PA-7000-LFC-SYS-UPG (EOSL: Dec 31, 2030)
- PAN-PA-7050-AC-SYS (EOSL: Dec 31, 2030)
- PAN-PA-7050-DC-SYS (EOSL: Dec 31, 2030)
- PAN-PA-7050-SMC-B-SYS-UPG (EOSL: Dec 31, 2030)
- PAN-PA-7080-AC-SYS (EOSL: Dec 31, 2030)
- PAN-PA-7080-DC-SYS (EOSL: Dec 31, 2030)
- PAN-PA-7080-SMC-B-SYS-UPG (EOSL: Dec 31, 2030)
- PAN-PWR-2200W-AC (EOSL: Nov 21, 2031)
- PAN-PWR-2200W-DC (EOSL: Nov 21, 2031)
- PAN-QSFP-40GBASE-LM4 (EOSL: May 16, 2029)
- WF-500 (EOSL: Dec 31, 2028)
Palo Alto Networks Third-Party Support: Frequently Asked Questions
Do you offer third-party maintenance for Palo Alto Networks hardware?
Yes. We maintain Palo Alto Networks servers, storage, networking and backup hardware under our own contract, independent of Palo Alto Networks. That includes models Palo Alto Networks no longer supports.
Can you support Palo Alto Networks equipment after its end of service life?
Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover Palo Alto Networks hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.
How much does Palo Alto Networks third-party maintenance cost?
Typically 40-70% below the Palo Alto Networks renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
Where do you provide Palo Alto Networks support?
Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.
Need Palo Alto Networks Support?
Get a custom quote for your specific hardware configuration.
Request a Quote