QNAP Third-Party Maintenance & Support
Yes, we provide QNAP third-party maintenance: QNAP servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Hardware and software products from QNAP
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Search QNAP Products
Popular QNAP Products
View all →HS-210
HS-210-D
HS-210-Onkyo
IS-400 Pro
IS-453S
SS-439 Pro
SS-839 Pro
SS-EC1279U-SAS-RP
SS-EC1879U-SAS-RP
SS-EC2479U-SAS-RP
TAS-168
TAS-268
All QNAP Models
- HS-210 (EOSL: Dec 31, 2020)
- HS-210-D (EOSL: Dec 31, 2020)
- HS-210-Onkyo (EOSL: Dec 31, 2020)
- IS-400 Pro (EOSL: Dec 31, 2020)
- IS-453S (EOSL: Jun 30, 2022)
- SS-439 Pro (EOSL: Dec 31, 2020)
- SS-839 Pro (EOSL: Dec 31, 2020)
- SS-EC1279U-SAS-RP (EOSL: Mar 3, 2022)
- SS-EC1879U-SAS-RP (EOSL: Mar 3, 2022)
- SS-EC2479U-SAS-RP (EOSL: Mar 31, 2022)
- TAS-168 (EOSL: Dec 31, 2021)
- TAS-268 (EOSL: Dec 31, 2021)
- TAS-269 (EOSL: Dec 31, 2021)
- TS-110 (EOSL: Dec 31, 2020)
- TS-119 (EOSL: Dec 31, 2020)
- TS-119P+ (EOSL: Dec 31, 2020)
- TS-119P-II (EOSL: Dec 31, 2020)
- TS-120 (EOSL: Dec 31, 2020)
- TS-121 (EOSL: Dec 31, 2020)
- TS-122P (EOSL: Oct 31, 2022)
- TS-1269U-RP (EOSL: Dec 31, 2020)
- TS-1270U-RP (EOSL: Dec 31, 2020)
- TS-1279U-RP (EOSL: Dec 31, 2020)
- TS-131 (EOSL: Feb 1, 2022)
- TS-1679U-RP (EOSL: Dec 31, 2020)
- TS-210 (EOSL: Dec 31, 2020)
- TS-212 (EOSL: Dec 31, 2020)
- TS-212-E (EOSL: Dec 31, 2020)
- TS-212P (EOSL: Dec 31, 2020)
- TS-219 (EOSL: Dec 31, 2020)
- TS-219P (EOSL: Dec 31, 2020)
- TS-219P II (EOSL: Dec 31, 2020)
- TS-220 (EOSL: Dec 31, 2020)
- TS-221 (EOSL: Dec 31, 2020)
- TS-231 (EOSL: Feb 1, 2022)
- TS-239 Pro (EOSL: Dec 31, 2020)
- TS-239 Pro II+ (EOSL: Dec 31, 2020)
- TS-253 Pro (EOSL: Jun 30, 2022)
- TS-259 Pro (EOSL: Dec 31, 2020)
- TS-269H (EOSL: Dec 31, 2020)
- TS-269L (EOSL: Dec 31, 2020)
- TS-410 (EOSL: Dec 31, 2020)
- TS-410U (EOSL: Dec 31, 2020)
- TS-412 (EOSL: Dec 31, 2020)
- TS-412U (EOSL: Dec 31, 2020)
- TS-419P (EOSL: Dec 31, 2020)
- TS-419P II (EOSL: Dec 31, 2020)
- TS-419U (EOSL: Dec 31, 2020)
- TS-419U II (EOSL: Dec 31, 2020)
- TS-420 (EOSL: Dec 31, 2020)
- TS-420-D (EOSL: Dec 31, 2020)
- TS-420U (EOSL: Dec 31, 2020)
- TS-421 (EOSL: Dec 31, 2020)
- TS-421U (EOSL: Dec 31, 2020)
- TS-431 (EOSL: Feb 1, 2022)
- TS-439 Pro (EOSL: Dec 31, 2020)
- TS-439 Pro II+ (EOSL: Dec 31, 2020)
- TS-439U-RP/ SP (EOSL: Dec 31, 2020)
- TS-453mini (EOSL: Jun 30, 2022)
- TS-453 Pro (EOSL: Jun 30, 2022)
- TS-453S Pro (EOSL: Jun 30, 2022)
- TS-459 Pro (EOSL: Dec 31, 2020)
- TS-459 Pro + (EOSL: Dec 31, 2020)
- TS-459 Pro II (EOSL: Dec 31, 2020)
- TS-459U-RP/SP (EOSL: Dec 31, 2020)
- TS-469L (EOSL: Dec 31, 2020)
- TS-469 Pro (EOSL: Dec 31, 2020)
- TS-469U-RP (EOSL: Dec 31, 2020)
- TS-469U-SP (EOSL: Dec 31, 2020)
- TS-470 (EOSL: Dec 31, 2020)
- TS-470U-RP (EOSL: Dec 31, 2020)
- TS-470U-SP (EOSL: Dec 31, 2020)
- TS-509 Pro (EOSL: Dec 31, 2020)
- TS-559 Pro (EOSL: Dec 31, 2020)
- TS-559 Pro II (EOSL: Dec 31, 2020)
- TS-569L (EOSL: Dec 31, 2020)
- TS-569 Pro (EOSL: Dec 31, 2020)
- TS-653 Pro (EOSL: Jun 30, 2022)
- TS-659 Pro (EOSL: Dec 31, 2020)
- TS-659 Pro II (EOSL: Dec 31, 2020)
- TS-669L (EOSL: Dec 31, 2020)
- TS-669 Pro (EOSL: Dec 31, 2020)
- TS-670 (EOSL: Dec 31, 2020)
- TS-809 Pro (EOSL: Dec 31, 2020)
- TS-809U-RP (EOSL: Dec 31, 2020)
- TS-853 Pro (EOSL: Jun 30, 2022)
- TS-853S Pro (EOSL: Jun 30, 2022)
- TS-859 Pro (EOSL: Dec 31, 2020)
- TS-859U-RP (EOSL: Dec 31, 2020)
- TS-869L (EOSL: Dec 31, 2020)
- TS-869 Pro (EOSL: Dec 31, 2020)
- TS-869U-RP (EOSL: Dec 31, 2020)
- TS-870 (EOSL: Dec 31, 2020)
- TS-870U-RP (EOSL: Dec 31, 2020)
- TS-879 Pro (EOSL: Jun 30, 2022)
- TS-879U-RP (EOSL: Dec 31, 2020)
- TS-EC1079 Pro (EOSL: Jun 30, 2022)
- TS-EC1279U-RP (EOSL: Dec 31, 2020)
- TS-EC1279U-SAS-RP (EOSL: Dec 31, 2020)
- TS-EC1679U-RP (EOSL: Dec 31, 2020)
- TS-EC1679U-SAS-RP (EOSL: Dec 31, 2020)
- TS-EC879U-RP (EOSL: Dec 31, 2020)
- TVS-470 (EOSL: Dec 31, 2020)
- TVS-470 Pro (EOSL: Dec 31, 2020)
- TVS-670 (EOSL: Dec 31, 2020)
- TVS-670 Pro (EOSL: Dec 31, 2020)
- TVS-870 (EOSL: Dec 31, 2020)
- TVS-870 Pro (EOSL: Dec 31, 2020)
- TVS-EC1080+ (EOSL: Jun 30, 2022)
- TVS-EC1080 Pro (EOSL: Jun 30, 2022)
- TVS-EC880 (EOSL: Jun 30, 2022)
- TVS-EC880 Pro (EOSL: Jun 30, 2022)
QNAP Third-Party Support: Frequently Asked Questions
Do you offer third-party maintenance for QNAP hardware?
Yes. We maintain QNAP servers, storage, networking and backup hardware under our own contract, independent of QNAP. That includes models QNAP no longer supports.
Can you support QNAP equipment after its end of service life?
Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover QNAP hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.
How much does QNAP third-party maintenance cost?
Typically 40-70% below the QNAP renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
Where do you provide QNAP support?
Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.