Riverbed Third-Party Maintenance & Support

Yes, we provide Riverbed third-party maintenance: Riverbed servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.

Hardware and software products from Riverbed

  • 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
  • 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
  • Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
  • 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
  • No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
  • One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
  • Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
  • Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Next business day
Price in 24 hours

Parts and engineer onsite next business day; 24x7 phone support.

4-hour onsite
Price in 24 hours

4-hour onsite response in major metros, business hours.

24x7, 4-hour onsite
Price in 24 hours

Mission-critical: 4-hour onsite response around the clock, 365 days.

Search Riverbed Products

Riverbed172 results
ModelEOSL Status
Access Point SteelConnect SDI-AP5 B020-E ROWAccess Point SteelConnect SDI-AP5 B020-E ROWEnd of LifeGet Quote
SteelHead CX 755SteelHead CX 755End of LifeGet Quote
Access Point SteelConnect SDI-AP5 B020 ROWAccess Point SteelConnect SDI-AP5 B020 ROWEnd of LifeGet Quote
SteelCentral NetProfiler H7 (Cascade Profiler H7)SteelCentral NetProfiler H7 (Cascade Profiler H7)End of LifeGet Quote
SteelHead CX 555v Mid Virtual ApplianceSteelHead CX 555v Mid Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 755v Mid Virtual ApplianceSteelHead CX 755v Mid Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 755v Low Virtual ApplianceSteelHead CX 755v Low Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 755v High Virtual ApplianceSteelHead CX 755v High Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 1555v Low Virtual ApplianceSteelHead CX 1555v Low Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 1555v High Virtual ApplianceSteelHead CX 1555v High Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 5055v Mid Virtual ApplianceSteelHead CX 5055v Mid Virtual ApplianceEnd of LifeGet Quote
SteelHead 5055v High Virtual ApplianceSteelHead 5055v High Virtual ApplianceEnd of LifeGet Quote
SteelHead 7055v Low Virtual ApplianceSteelHead 7055v Low Virtual ApplianceEnd of LifeGet Quote
SteelHead 7055v Mid Virtual ApplianceSteelHead 7055v Mid Virtual ApplianceEnd of LifeGet Quote
SteelHead CX 7055v Low Virtual ApplianceSteelHead CX 7055v Low Virtual ApplianceEnd of LifeGet Quote
Access Point SteelConnect SDI-AP5 B010 FCCAccess Point SteelConnect SDI-AP5 B010 FCCEnd of LifeGet Quote
Access Point SteelConnect SDI-AP5R B010 FCCAccess Point SteelConnect SDI-AP5R B010 FCCEnd of LifeGet Quote
Access Point SteelConnect SDI-AP5R B020 ROWAccess Point SteelConnect SDI-AP5R B020 ROWEnd of LifeGet Quote
Access Point SteelConnect SDI-AP5 B010-E FCCAccess Point SteelConnect SDI-AP5 B010-E FCCEnd of LifeGet Quote
SteelCentral AppResponse ARXEXP300 Expansion ChassisSteelCentral AppResponse ARXEXP300 Expansion ChassisEnd of LifeGet Quote
SteelFusion Core 1500SteelFusion Core 1500End of LifeGet Quote
SteelCentral AppResponse 2200SteelCentral AppResponse 2200End of LifeGet Quote
SteelFusion Core 2000 (Granite Core 2000)SteelFusion Core 2000 (Granite Core 2000)End of LifeGet Quote
SteelHead EX 1160SteelHead EX 1160End of LifeGet Quote
SteelHead EX 1260SteelHead EX 1260End of LifeGet Quote
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All Riverbed Models

Price Riverbed maintenance

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Riverbed Third-Party Support: Frequently Asked Questions

Do you offer third-party maintenance for Riverbed hardware?

Yes. We maintain Riverbed servers, storage, networking and backup hardware under our own contract, independent of Riverbed. That includes models Riverbed no longer supports.

Can you support Riverbed equipment after its end of service life?

Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover Riverbed hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.

How much does Riverbed third-party maintenance cost?

Typically 40-70% below the Riverbed renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

Where do you provide Riverbed support?

Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.

Need Riverbed Support?

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