Dell EMC Isilon and PowerScale End of Support: Dates and Your Options
Dell EMC Isilon and PowerScale end of service life dates: Gen 6: H400, H500, H600, H5600, A200, A2000, F800, F810, HS600 on May 31, 2028; Gen 5: S210, X210, X410, NL410, HD400, A100 accelerators on Feb 28, 2024; Back-end InfiniBand and Ethernet switches on May 31, 2028; Earlier models on Jun 30, 2013. 109 of the 144 dated models are already past OEM support and 0 reach it within the next 12 months. Third-party maintenance keeps every one of these nodes supported for 5+ years past the OEM date, typically 40-70% below the renewal, across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America.
Dell EMC Isilon and PowerScale end of service life dates by generation
| Generation | EOSL date | Models |
|---|---|---|
| Gen 6: H400, H500, H600, H5600, A200, A2000, F800, F810, HS600 | May 31, 2028 (some models Mar 31, 2028 to Mar 30, 2031) | 11 |
| Gen 5: S210, X210, X410, NL410, HD400, A100 accelerators | Feb 28, 2024 (some models Jul 31, 2021 to Mar 31, 2026) | 17 |
| Back-end InfiniBand and Ethernet switches | May 31, 2028 (some models May 30, 2013 to Mar 31, 2031) | 45 |
| Earlier models | Jun 30, 2013 (some models Jul 1, 2007 to Mar 30, 2031) | 71 |
Dates are the OEM end of service life as published in our catalog; where a generation has more than one date the range is shown. Every model is listed below.
Why Dell EMC Isilon and PowerScale nodes are still in production
Isilon, now PowerScale, is the scale-out NAS platform under media archives, genomics pipelines, surveillance retention and enterprise file shares. Clusters grow node by node, which is why so many estates mix generations that reach end of service life at different times.
Dell publishes end of service life per node type and per back-end switch. OneFS keeps the cluster running; what ends is Dell's support for the older nodes in it.
What changes on the end of service life date
- Dell stops selling support for the node generation and the back-end switches that go with it.
- Node, drive, SSD, NIC, power supply and switch replacements have to come from outside Dell.
- OneFS upgrades that drop the older node type cannot be applied until those nodes leave the cluster.
The nodes themselves do not change. The OEM's willingness to sell support ends, and the renewals leading up to that date are usually priced to make a refresh look attractive.
Your three options
1. Refresh with the OEM
Dell proposes new PowerScale nodes joined to the cluster, then evacuating and removing the old ones. The right answer when the nodes are at capacity, limiting applications, or the budget cycle has the money anyway. The wrong answer when they are doing their job quietly: a refresh buys newer hardware and another support term at a capital cost that usually exceeds several years of maintenance on what you have.
2. Extend with the OEM to the last date
Possible up to the end of service life date and occasionally beyond under a limited arrangement. The problem is price: final-years renewals are where OEMs recover margin, and each one tends to cost more than the last for the same coverage. It also leaves the deadline in place.
3. Third-party maintenance
Replaces the OEM contract with ours and removes the deadline. For Dell EMC Isilon and PowerScale nodes that means:
- We maintain mixed-generation clusters: spares for Gen 5 and Gen 6 nodes and the Celestica, Arista and QLogic back-end switches, with onsite engineers for node and drive swaps.
- Coverage can be per node type, so you pay for maintenance on the nodes Dell dropped while Dell still covers the rest.
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
What Dell EMC Isilon and PowerScale maintenance costs
We return an indicative price for Dell EMC Isilon and PowerScale nodes within 24 hours and a firm quote within 48, per unit per year at the response level you choose, with multi-unit, multi-vendor and multi-year discounts.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Every Dell EMC Isilon and PowerScale model and its EOSL date
Each row links to the model's support page, which carries the same dates, the indicative price and a quote form.
Gen 6: H400, H500, H600, H5600, A200, A2000, F800, F810, HS600 (11)
| Model | EOSL date | |
|---|---|---|
| Isilon HS600 | Mar 31, 2028 | Get price |
| PowerScale/Isilon A200 | May 31, 2028 | Get price |
| PowerScale/Isilon A2000 | May 31, 2028 | Get price |
| PowerScale/Isilon H400 | May 31, 2028 | Get price |
| PowerScale/Isilon H500 | May 31, 2028 | Get price |
| PowerScale/Isilon H5600 | May 31, 2028 | Get price |
| PowerScale/Isilon H600 | May 31, 2028 | Get price |
| PowerScale/Isilon F800 | May 31, 2029 | Get price |
| PowerScale/Isilon F810 | May 31, 2029 | Get price |
| PowerScale H700 | Mar 30, 2031 | Get price |
| PowerScale H7000 | Mar 30, 2031 | Get price |
Gen 5: S210, X210, X410, NL410, HD400, A100 accelerators (17)
| Model | EOSL date | |
|---|---|---|
| X410 EMC Isilon X410 - 32GB DIMM | Jul 31, 2021 | Get price |
| Isilon S210 - 32GB DIMM | Jul 31, 2021 | Get price |
| ISILON S210-32 GB DIMM | Jul 31, 2021 | Get price |
| ISILON S210-32 GB RAM | Jul 31, 2021 | Get price |
| ISILON X410-32 GB DIMM | Jul 31, 2021 | Get price |
| HD400 EMC Isilon HD400 | Feb 28, 2024 | Get price |
| NL410 EMC Isilon NL410 | Feb 28, 2024 | Get price |
| ISILON A100 Backup Accelerator - 16GB RAM | Feb 28, 2024 | Get price |
| ISILON A100 Performance Accelerator | Feb 28, 2024 | Get price |
| ISILON NL410 | Feb 28, 2024 | Get price |
| ISILON S210 | Feb 28, 2024 | Get price |
| ISILON X410 | Feb 28, 2024 | Get price |
| ISILON A100 | Feb 29, 2024 | Get price |
| ISILON A100 Backup Accelerator - 64GB RAM | Feb 29, 2024 | Get price |
| ISILON A100 with 16GB DIMM | Feb 29, 2024 | Get price |
| PowerScale/ISILON HD400 | Feb 29, 2024 | Get price |
| PowerScale/ISILON X210 | Mar 31, 2026 | Get price |
Back-end InfiniBand and Ethernet switches (45)
Earlier models (71)
Dell EMC Isilon and PowerScale end of support: frequently asked questions
When does Dell EMC Isilon and PowerScale reach end of support?
Gen 6: H400, H500, H600, H5600, A200, A2000, F800, F810, HS600: May 31, 2028. Gen 5: S210, X210, X410, NL410, HD400, A100 accelerators: Feb 28, 2024. Back-end InfiniBand and Ethernet switches: May 31, 2028. Earlier models: Jun 30, 2013. The full list of 144 dated models is on this page, each linking to its own support page and quote form.
Can we keep older Isilon nodes in a cluster that also has Dell-supported PowerScale nodes?
Yes. OneFS supports mixed generations, and third-party maintenance can cover only the node types Dell no longer supports while the rest stay on Dell.
Do you support the Isilon back-end switches as well as the nodes?
Yes. The InfiniBand and Ethernet back-end switches reach end of service life on their own dates and are covered under the same contract.
How much does third-party maintenance for Dell EMC Isilon and PowerScale cost?
We return an indicative price for Dell EMC Isilon and PowerScale nodes within 24 hours and a firm quote within 48, per unit per year at the response level you choose, with multi-unit, multi-vendor and multi-year discounts.
How far ahead of the Dell EMC Isilon and PowerScale EOSL date should we decide?
Six to twelve months. That leaves time to compare the OEM's final renewal with third-party maintenance, decide whether to extend or refresh, and move coverage without a gap. The last OEM renewal before the date is usually the most expensive one.