Dell EMC Unity and VNX End of Support: Dates and Your Options
Dell EMC Unity and VNX end of service life dates: Unity XT 380, 480, 680, 880 on Jul 31, 2030; Unity 300 to 650F DC variants on Dec 31, 2027; Unity 300, 400, 500, 600 and 300F to 650F on Jul 31, 2026; VNXe 1600, 3100 to 3300 on Jan 31, 2023; VNX and VNX2 (5100 to 8000, VG gateways) on Dec 31, 2020. 55 of the 67 dated models are already past OEM support and 0 reach it within the next 12 months. Third-party maintenance keeps every one of these arrays supported for 5+ years past the OEM date, typically 40-70% below the renewal, across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America.
Dell EMC Unity and VNX end of service life dates by generation
| Generation | EOSL date | Models |
|---|---|---|
| Unity XT 380, 480, 680, 880 | Jul 31, 2030 | 8 |
| Unity 300 to 650F DC variants | Dec 31, 2027 (some models Jul 31, 2026 to Dec 31, 2027) | 8 |
| Unity 300, 400, 500, 600 and 300F to 650F | Jul 31, 2026 | 12 |
| VNXe 1600, 3100 to 3300 | Jan 31, 2023 (some models Mar 31, 2018 to Jan 31, 2023) | 7 |
| VNX and VNX2 (5100 to 8000, VG gateways) | Dec 31, 2020 (some models Dec 31, 2019 to Jan 31, 2023) | 32 |
Dates are the OEM end of service life as published in our catalog; where a generation has more than one date the range is shown. Every model is listed below.
Why Dell EMC Unity and VNX arrays are still in production
Unity replaced VNX as Dell EMC's midrange unified array, and the first Unity generation shipped in huge numbers to run file and block for the mid-market and the departmental tier of large enterprises. Many of those arrays are still full of data and nowhere near their performance limits.
Dell publishes end of service life per model. The arrays keep serving data; Dell stops renewing support and the final renewals climb in price as the date approaches.
What changes on the end of service life date
- Dell stops selling support renewals and stops shipping Unity OE or VNX OE releases for the model.
- Storage processor, drive, DAE, power supply and SFP replacements have to come from outside Dell.
- Dial-home (SRS/ESRS) alerting to Dell stops; monitoring has to be picked up by the maintainer.
The arrays themselves do not change. The OEM's willingness to sell support ends, and the renewals leading up to that date are usually priced to make a refresh look attractive.
Your three options
1. Refresh with the OEM
Dell proposes PowerStore, which is a data migration project rather than a swap. The right answer when the arrays are at capacity, limiting applications, or the budget cycle has the money anyway. The wrong answer when they are doing their job quietly: a refresh buys newer hardware and another support term at a capital cost that usually exceeds several years of maintenance on what you have.
2. Extend with the OEM to the last date
Possible up to the end of service life date and occasionally beyond under a limited arrangement. The problem is price: final-years renewals are where OEMs recover margin, and each one tends to cost more than the last for the same coverage. It also leaves the deadline in place.
3. Third-party maintenance
Replaces the OEM contract with ours and removes the deadline. For Dell EMC Unity and VNX arrays that means:
- We stock storage processors, drives, DAEs, power supplies and link control cards for Unity and VNX and replace the dial-home with our own monitoring.
- Arrays bridging to a PowerStore or cloud migration are covered month to month, so the migration date, not the Dell date, decides when support ends.
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
What Dell EMC Unity and VNX maintenance costs
We return an indicative price for Dell EMC Unity and VNX arrays within 24 hours and a firm quote within 48, per unit per year at the response level you choose, with multi-unit, multi-vendor and multi-year discounts.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Every Dell EMC Unity and VNX model and its EOSL date
Each row links to the model's support page, which carries the same dates, the indicative price and a quote form.
Unity XT 380, 480, 680, 880 (8)
| Model | EOSL date | |
|---|---|---|
| Unity XT 380 DC | Jul 31, 2030 | Get price |
| Unity XT 380F | Jul 31, 2030 | Get price |
| Unity XT 380F DC | Jul 31, 2030 | Get price |
| Unity XT 480 DC | Jul 31, 2030 | Get price |
| Unity XT 480F | Jul 31, 2030 | Get price |
| Unity XT 480F DC | Jul 31, 2030 | Get price |
| Unity XT 680F | Jul 31, 2030 | Get price |
| Unity XT 880F | Jul 31, 2030 | Get price |
Unity 300 to 650F DC variants (8)
| Model | EOSL date | |
|---|---|---|
| Unity 500 DC | Jul 31, 2026 | Get price |
| Unity 550F DC | Jul 31, 2026 | Get price |
| Unity 600 DC | Jul 31, 2026 | Get price |
| Unity 650F DC | Jul 31, 2026 | Get price |
| Unity 300 DC | Dec 31, 2027 | Get price |
| Unity 350F DC | Dec 31, 2027 | Get price |
| Unity 400 DC | Dec 31, 2027 | Get price |
| Unity 450F DC | Dec 31, 2027 | Get price |
Unity 300, 400, 500, 600 and 300F to 650F (12)
| Model | EOSL date | |
|---|---|---|
| Unity 300 | Jul 31, 2026 | Get price |
| Unity 300F | Jul 31, 2026 | Get price |
| Unity 350F | Jul 31, 2026 | Get price |
| Unity 400 | Jul 31, 2026 | Get price |
| Unity 400F | Jul 31, 2026 | Get price |
| Unity 450F | Jul 31, 2026 | Get price |
| Unity 500 | Jul 31, 2026 | Get price |
| Unity 500F | Jul 31, 2026 | Get price |
| Unity 550F | Jul 31, 2026 | Get price |
| Unity 600 | Jul 31, 2026 | Get price |
| Unity 600F | Jul 31, 2026 | Get price |
| Unity 650F | Jul 31, 2026 | Get price |
VNXe 1600, 3100 to 3300 (7)
VNX and VNX2 (5100 to 8000, VG gateways) (32)
Dell EMC Unity and VNX end of support: frequently asked questions
When does Dell EMC Unity and VNX reach end of support?
Unity XT 380, 480, 680, 880: Jul 31, 2030. Unity 300 to 650F DC variants: Dec 31, 2027. Unity 300, 400, 500, 600 and 300F to 650F: Jul 31, 2026. VNXe 1600, 3100 to 3300: Jan 31, 2023. VNX and VNX2 (5100 to 8000, VG gateways): Dec 31, 2020. The full list of 67 dated models is on this page, each linking to its own support page and quote form.
Can a Unity 400 or VNX5400 be supported after Dell EMC end of service life?
Yes. Third-party maintenance covers storage processors, drives, enclosures and power supplies with 24x7 engineering and onsite response for five or more years past the Dell date.
What replaces Dell dial-home alerting on an array we take off Dell support?
Our monitoring takes the array's alerts directly and opens cases and dispatches parts from them, so the operational experience is the same.
How much does third-party maintenance for Dell EMC Unity and VNX cost?
We return an indicative price for Dell EMC Unity and VNX arrays within 24 hours and a firm quote within 48, per unit per year at the response level you choose, with multi-unit, multi-vendor and multi-year discounts.
How far ahead of the Dell EMC Unity and VNX EOSL date should we decide?
Six to twelve months. That leaves time to compare the OEM's final renewal with third-party maintenance, decide whether to extend or refresh, and move coverage without a gap. The last OEM renewal before the date is usually the most expensive one.