FileMaker Platform Third-Party Maintenance & Support
Yes, we provide FileMaker Platform third-party maintenance: FileMaker Platform servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Products and platforms from FileMaker Platform
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
Search FileMaker Platform Products
Popular FileMaker Platform Products
View all →FileMaker Platform 10
FileMaker Platform 11
FileMaker Platform 12
FileMaker Platform 13
FileMaker Platform 14
FileMaker Platform 15
FileMaker Platform 16
FileMaker Platform 17
FileMaker Platform 18
FileMaker Platform 19
FileMaker Platform 19.1
FileMaker Platform 19.2
FileMaker Platform EOSL DatesAll FileMaker Platform EOSL dates by year →
All FileMaker Platform Models
- FileMaker Platform 10 (EOSL: Sep 27, 2014)
- FileMaker Platform 11 (EOSL: Sep 25, 2015)
- FileMaker Platform 12 (EOSL: Sep 23, 2016)
- FileMaker Platform 13 (EOSL: Sep 22, 2017)
- FileMaker Platform 14 (EOSL: Sep 21, 2018)
- FileMaker Platform 15 (EOSL: Sep 20, 2019)
- FileMaker Platform 16 (EOSL: Sep 18, 2020)
- FileMaker Platform 17 (EOSL: Sep 18, 2020)
- FileMaker Platform 18 (EOSL: Jun 25, 2021)
- FileMaker Platform 19 (EOSL: May 31, 2022)
- FileMaker Platform 19.1 (EOSL: Oct 31, 2022)
- FileMaker Platform 19.2 (EOSL: Mar 31, 2023)
- FileMaker Platform 19.3 (EOSL: Jul 31, 2023)
- FileMaker Platform 19.4 (EOSL: Dec 31, 2023)
- FileMaker Platform 19.5 (EOSL: Jun 30, 2024)
- FileMaker Platform 19.6 (EOSL: Dec 31, 2024)
- FileMaker Platform 2023 (EOSL: Dec 31, 2025)
- FileMaker Platform 2024 (EOSL: Jun 30, 2026)
- FileMaker Platform 2025 (EOSL: Jul 31, 2027)
- FileMaker Platform 2026 (EOSL: Jun 30, 2028)
- FileMaker Platform 7 (EOSL: Sep 26, 2008)
- FileMaker Platform 8 (EOSL: Sep 23, 2010)
- FileMaker Platform 9 (EOSL: Nov 15, 2011)
FileMaker Platform Third-Party Support: Frequently Asked Questions
Do you offer third-party maintenance for FileMaker Platform hardware?
Yes. We maintain FileMaker Platform servers, storage, networking and backup hardware under our own contract, independent of FileMaker Platform. That includes models FileMaker Platform no longer supports.
Can you support FileMaker Platform equipment after its end of service life?
Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover FileMaker Platform hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.
How much does FileMaker Platform third-party maintenance cost?
Typically 40-70% below the FileMaker Platform renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
Where do you provide FileMaker Platform support?
Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.
Need FileMaker Platform Support?
Get a custom quote for your specific hardware configuration.
Request a Quote