Palo Alto Networks GlobalProtect App 5.0
Palo Alto Networks GlobalProtect App 5.0
The Palo Alto Networks GlobalProtect App 5.0 reached end of service life on Feb 12, 2021. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing.
Specifications
- product
- pangp
- release
- 5.0
- product Label
- Palo Alto Networks GlobalProtect App
- release Label
- 5.0
- codename
- lts
- latest Version
- 5.0.10
- release Date
- 2019-02-12
- maintained
- source Url
- https://endoflife.date/pangp
Lifecycle Dates
- End of Service Life
- Feb 12, 2021
- Last OEM Support
- May 12, 2020
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your Palo Alto Networks GlobalProtect App 5.0. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for Palo Alto Networks GlobalProtect App 5.0?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your Palo Alto Networks GlobalProtect App 5.0 well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
Palo Alto Networks GlobalProtect App 5.0 Support: Frequently Asked Questions
Is the Palo Alto Networks GlobalProtect App 5.0 still supported?
Palo Alto Networks GlobalProtect App ended support for the Palo Alto Networks GlobalProtect App 5.0 on Feb 12, 2021. Third-party maintenance remains available and keeps the Palo Alto Networks GlobalProtect App 5.0 supported with 24/7 engineering support and same-day replacement parts.
When is the Palo Alto Networks GlobalProtect App 5.0 end of service life (EOSL) date?
Palo Alto Networks GlobalProtect App lists the end of service life for the Palo Alto Networks GlobalProtect App 5.0 as Feb 12, 2021.
Can I keep using the Palo Alto Networks GlobalProtect App 5.0 after its EOSL date?
Yes. EOSL means Palo Alto Networks GlobalProtect App stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the Palo Alto Networks GlobalProtect App 5.0 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.
Known Vulnerabilities Affecting Palo Alto Networks GlobalProtect App 5.0
12 published CVEs affect the Palo Alto Networks GlobalProtect App 5.0, including 6 rated critical or high severity. Palo Alto Networks GlobalProtect App no longer ships security patches for this release — our engineers provide mitigation guidance, workarounds and hardening support.
| CVE | Severity | CVSS | Published | Summary |
|---|---|---|---|---|
| CVE-2021-3057 | HIGH | 8.1 | Oct 13, 2021 | A stack-based buffer overflow vulnerability exists in the Palo Alto Networks GlobalProtect app that enables a man-in-the-middle attacker to disrupt system processes and potentially execute arbitrary code with SYSTEM privileges. This issue impacts: GlobalProtect app 5.1 versions earlier than GlobalProtect app 5.1.9 on Windows; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.8 on Windows; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.8 on the Universal Windows |
| CVE-2023-0009 | HIGH | 7.8 | Jun 14, 2023 | A local privilege escalation (PE) vulnerability in the Palo Alto Networks GlobalProtect app on Windows enables a local user to execute programs with elevated privileges. |
| CVE-2024-3661 | HIGH | 7.6 | May 6, 2024 | DHCP can add routes to a client’s routing table via the classless static route option (121). VPN-based security solutions that rely on routes to redirect traffic can be forced to leak traffic over the physical interface. An attacker on the same local network can read, disrupt, or possibly modify network traffic that was expected to be protected by the VPN. |
| CVE-2019-17436 | HIGH | 7.1 | Oct 16, 2019 | A Local Privilege Escalation vulnerability exists in GlobalProtect Agent for Linux and Mac OS X version 5.0.4 and earlier and version 4.1.12 and earlier, that can allow non-root users to overwrite root files on the file system. |
| CVE-2020-2032 | HIGH | 7.0 | Jun 10, 2020 | A race condition vulnerability Palo Alto Networks GlobalProtect app on Windows allows a local limited Windows user to execute programs with SYSTEM privileges. This issue can be exploited only while performing a GlobalProtect app upgrade. This issue affects: GlobalProtect app 5.0 versions earlier than GlobalProtect app 5.0.10 on Windows; GlobalProtect app 5.1 versions earlier than GlobalProtect app 5.1.4 on Windows. |
| CVE-2020-1989 | HIGH | 7.0 | Apr 8, 2020 | An incorrect privilege assignment vulnerability when writing application-specific files in the Palo Alto Networks Global Protect Agent for Linux on ARM platform allows a local authenticated user to gain root privileges on the system. This issue affects Palo Alto Networks Global Protect Agent for Linux 5.0 versions before 5.0.8; 5.1 versions before 5.1.1. |
| CVE-2020-2004 | MEDIUM | 6.8 | May 13, 2020 | Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' w |
| CVE-2019-17435 | MEDIUM | 5.5 | Oct 16, 2019 | A Local Privilege Escalation vulnerability exists in the GlobalProtect Agent for Windows 5.0.3 and earlier, and GlobalProtect Agent for Windows 4.1.12 and earlier, in which the auto-update feature can allow for modification of a GlobalProtect Agent MSI installer package on disk before installation. |
| CVE-2020-2033 | MEDIUM | 5.3 | Jun 10, 2020 | When the pre-logon feature is enabled, a missing certification validation in Palo Alto Networks GlobalProtect app can disclose the pre-logon authentication cookie to a man-in-the-middle attacker on the same local area network segment with the ability to manipulate ARP or to conduct ARP spoofing attacks. This allows the attacker to access the GlobalProtect Server as allowed by configured Security rules for the 'pre-login' user. This access may be limited compared to the network access of regular |
| CVE-2020-1976 | MEDIUM | 4.7 | Feb 12, 2020 | A denial-of-service (DoS) vulnerability in Palo Alto Networks GlobalProtect software running on Mac OS allows authenticated local users to cause the Mac OS kernel to hang or crash. This issue affects GlobalProtect 5.0.5 and earlier versions of GlobalProtect 5.0 on Mac OS. |
| CVE-2020-1988 | MEDIUM | 4.2 | Apr 8, 2020 | An unquoted search path vulnerability in the Windows release of Global Protect Agent allows an authenticated local user with file creation privileges on the root of the OS disk (C:\) or to Program Files directory to gain system privileges. This issue affects Palo Alto Networks GlobalProtect Agent 5.0 versions before 5.0.5; 4.1 versions before 4.1.13 on Windows; |
| CVE-2020-1987 | LOW | 3.9 | Apr 8, 2020 | An information exposure vulnerability in the logging component of Palo Alto Networks Global Protect Agent allows a local authenticated user to read VPN cookie information when the troubleshooting logging level is set to "Dump". This issue affects Palo Alto Networks Global Protect Agent 5.0 versions prior to 5.0.9; 5.1 versions prior to 5.1.1. |
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