Palo Alto Networks GlobalProtect App Third-Party Maintenance & Support
Yes, we provide Palo Alto Networks GlobalProtect App third-party maintenance: Palo Alto Networks GlobalProtect App servers, storage, network and backup hardware supported independently of the OEM contract, including models past their end-of-service-life dates, at 40-70% below OEM renewal pricing. Coverage spans North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with 24/7 engineers, spares held for every model we quote, and no OEM software contract required.
Products and platforms from Palo Alto Networks GlobalProtect App
- 24x7 support desk. Engineers on call around the clock, with a named escalation owner for every contract.
- 4-hour onsite in major metros. Four-hour onsite response available in major metro areas; next-business-day everywhere else we cover.
- Spares held for every model we quote. Global parts logistics with forward-stocked spares, so a replacement part is already on its way when you call.
- 5+ years past end of service life. We keep hardware supported long after the OEM date, on your retirement schedule rather than theirs.
- No OEM software contract required. Hardware coverage stands on its own. No VMware, Broadcom or other OEM software contract is needed to keep it.
- One contract for the whole rack. Servers, storage, network and backup appliances from any vendor on a single agreement and a single SLA.
- Monthly or multi-year, no lock-in. Month-to-month if you are bridging to a refresh, multi-year discounts if you are not. Cancel on notice.
- Indicative price in 24 hours, firm quote in 48. You get a price range the same business day and a signed quote within two.
Parts and engineer onsite next business day; 24x7 phone support.
4-hour onsite response in major metros, business hours.
Mission-critical: 4-hour onsite response around the clock, 365 days.
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Palo Alto Networks GlobalProtect App EOSL DatesAll Palo Alto Networks GlobalProtect App EOSL dates by year →
All Palo Alto Networks GlobalProtect App Models
- Palo Alto Networks GlobalProtect App 3.0 (EOSL: Feb 15, 2018)
- Palo Alto Networks GlobalProtect App 3.1 (EOSL: Jun 23, 2018)
- Palo Alto Networks GlobalProtect App 4.0 (EOSL: Jan 30, 2019)
- Palo Alto Networks GlobalProtect App 4.1 (EOSL: Mar 1, 2020)
- Palo Alto Networks GlobalProtect App 5.0 (EOSL: Feb 12, 2021)
- Palo Alto Networks GlobalProtect App 5.1 (EOSL: Dec 31, 2024)
- Palo Alto Networks GlobalProtect App 5.2 (EOSL: Feb 28, 2024)
- Palo Alto Networks GlobalProtect App 5.3 (EOSL: Jun 1, 2023)
- Palo Alto Networks GlobalProtect App 6.0 (EOSL: Dec 31, 2025)
- Palo Alto Networks GlobalProtect App 6.1 (EOSL: Dec 31, 2025)
- Palo Alto Networks GlobalProtect App 6.2 (EOSL: Jun 30, 2027)
- Palo Alto Networks GlobalProtect App 6.3 (EOSL: Jun 30, 2028)
Palo Alto Networks GlobalProtect App Third-Party Support: Frequently Asked Questions
Do you offer third-party maintenance for Palo Alto Networks GlobalProtect App hardware?
Yes. We maintain Palo Alto Networks GlobalProtect App servers, storage, networking and backup hardware under our own contract, independent of Palo Alto Networks GlobalProtect App. That includes models Palo Alto Networks GlobalProtect App no longer supports.
Can you support Palo Alto Networks GlobalProtect App equipment after its end of service life?
Yes. End of service life only ends the OEM's support; the equipment keeps working. We cover Palo Alto Networks GlobalProtect App hardware for 5+ years past the EOSL date with 24/7 engineering support and forward-stocked spares.
How much does Palo Alto Networks GlobalProtect App third-party maintenance cost?
Typically 40-70% below the Palo Alto Networks GlobalProtect App renewal price, depending on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.
Where do you provide Palo Alto Networks GlobalProtect App support?
Across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America: 4-hour onsite response in major metro areas and next-business-day elsewhere, with 24/7 remote support everywhere.
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