Palo Alto Networks GlobalProtect App third-party maintenance

Palo Alto Networks GlobalProtect App 5.3

Palo Alto Networks GlobalProtect App 5.3

The Palo Alto Networks GlobalProtect App 5.3 reached end of service life on Jun 1, 2023. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing. Coverage is available across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America, with next-business-day or 4-hour onsite response and no OEM software contract required.

  • 24x7 support desk
  • 4-hour onsite in major metros
  • Spares held for every model we quote
  • 5+ years past end of service life
  • No OEM software contract required
  • One contract for the whole rack
End of Service LifeEOSL Date: Jun 1, 2023

Specifications

product
pangp
release
5.3
product Label
Palo Alto Networks GlobalProtect App
release Label
5.3
codename
lts
latest Version
5.3.4
release Date
2021-06-01
maintained
source Url
https://endoflife.date/pangp

Lifecycle Dates

End of Service Life
Jun 1, 2023
Last OEM Support
Dec 1, 2022

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Palo Alto Networks GlobalProtect App 5.3 Third-Party Maintenance Pricing

Choose the response level you need. We send an indicative price within 24 hours and a firm quote within 48, typically 40-70% below the OEM renewal.

Next business day
Price in 24 hours

Parts and engineer onsite next business day; 24x7 phone support.

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4-hour onsite
Price in 24 hours

4-hour onsite response in major metros, business hours.

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24x7, 4-hour onsite
Price in 24 hours

Mission-critical: 4-hour onsite response around the clock, 365 days.

Quote this level

Coverage across North America, the United Kingdom and Europe, the Middle East, Asia-Pacific and Latin America. Hardware maintenance does not require an active VMware, Broadcom or other OEM software contract.

OEM vs. 3rd Party Support

See how 3rd party maintenance compares to traditional OEM support for your Palo Alto Networks GlobalProtect App 5.3. Get the same level of service at a fraction of the cost.

FeatureOEM Support3rd Party Support
Post-EOSL Support
24/7/365 Support
Same-Day Parts Replacement
Limited
Mixed-Vendor Support
Flexible Contract Terms
Annual Only
Month-to-Month Available
Asset Lifecycle Extension
OEM-Trained Engineers

Why Choose 3rd Party Support for Palo Alto Networks GlobalProtect App 5.3?

Save 40-70%

Dramatically reduce your maintenance costs while maintaining the same level of support coverage.

Extend Asset Life

Continue using your Palo Alto Networks GlobalProtect App 5.3 well beyond the OEM end-of-life date.

24/7 Expert Support

OEM-trained engineers available around the clock with same-day parts replacement.

Palo Alto Networks GlobalProtect App 5.3 Support: Frequently Asked Questions

Is the Palo Alto Networks GlobalProtect App 5.3 still supported?

Palo Alto Networks GlobalProtect App ended support for the Palo Alto Networks GlobalProtect App 5.3 on Jun 1, 2023. Third-party maintenance remains available and keeps the Palo Alto Networks GlobalProtect App 5.3 supported with 24/7 engineering support and same-day replacement parts.

When is the Palo Alto Networks GlobalProtect App 5.3 end of service life (EOSL) date?

Palo Alto Networks GlobalProtect App lists the end of service life for the Palo Alto Networks GlobalProtect App 5.3 as Jun 1, 2023.

Can I keep using the Palo Alto Networks GlobalProtect App 5.3 after its EOSL date?

Yes. EOSL means Palo Alto Networks GlobalProtect App stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.

How much does third-party support for the Palo Alto Networks GlobalProtect App 5.3 cost?

Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location. You get an indicative price within 24 hours and a firm quote within 48.

Known Vulnerabilities Affecting Palo Alto Networks GlobalProtect App 5.3

6 published CVEs affect the Palo Alto Networks GlobalProtect App 5.3, including 2 rated critical or high severity. Palo Alto Networks GlobalProtect App no longer ships security patches for this release — our engineers provide mitigation guidance, workarounds and hardening support.

CVESeverityCVSSPublishedSummary
CVE-2021-3057HIGH8.1Oct 13, 2021A stack-based buffer overflow vulnerability exists in the Palo Alto Networks GlobalProtect app that enables a man-in-the-middle attacker to disrupt system processes and potentially execute arbitrary code with SYSTEM privileges. This issue impacts: GlobalProtect app 5.1 versions earlier than GlobalProtect app 5.1.9 on Windows; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.8 on Windows; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.8 on the Universal Windows
CVE-2024-3661HIGH7.6May 6, 2024DHCP can add routes to a client’s routing table via the classless static route option (121). VPN-based security solutions that rely on routes to redirect traffic can be forced to leak traffic over the physical interface. An attacker on the same local network can read, disrupt, or possibly modify network traffic that was expected to be protected by the VPN.
CVE-2024-9473MEDIUM5.2Oct 9, 2024A privilege escalation vulnerability in the Palo Alto Networks GlobalProtect app on Windows allows a locally authenticated non-administrative Windows user to escalate their privileges to NT AUTHORITY/SYSTEM through the use of the repair functionality offered by the .msi file used to install GlobalProtect.
CVE-2022-0019MEDIUM4.7Feb 10, 2022An insufficiently protected credentials vulnerability exists in the Palo Alto Networks GlobalProtect app on Linux that exposes the hashed credentials of GlobalProtect users that saved their password during previous GlobalProtect app sessions to other local users on the system. The exposed credentials enable a local attacker to authenticate to the GlobalProtect portal or gateway as the target user without knowing of the target user’s plaintext password. This issue impacts: GlobalProtect app 5.1 v
CVE-2026-0296MEDIUM4.5Aug 13, 2026Improper certificate validation vulnerabilities in Palo Alto Networks GlobalProtect™ app enable an unauthenticated attacker with man-in-the-middle (MitM) access to intercept and modify application communications. VPN tunnel traffic is not impacted. The GlobalProtect app on iOS, Android, and Chrome OS is not affected.
CVE-2026-0295MEDIUM4.1Aug 13, 2026A race condition in the Palo Alto Networks GlobalProtect™ client on macOS enables a locally authenticated low-privileged attacker to escalate their privileges to root. The GlobalProtect app on Linux, Windows, iOS, Android, and Chrome OS is not affected.
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Palo Alto Networks GlobalProtect App 5.3
Price in 24 hours · 40-70% below OEM
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