NetBackUp 5020
NetBackUp 5020
The Veritas NetBackUp 5020 reached end of service life on May 21, 2018. Third-party maintenance keeps it supported — 24/7 engineering support and same-day replacement parts — at 40-70% below OEM renewal pricing.
Veritas NetBackUp 5020 - Third party support available
Specifications
- family
- NetBackUp
OEM vs. 3rd Party Support
See how 3rd party maintenance compares to traditional OEM support for your NetBackUp 5020. Get the same level of service at a fraction of the cost.
| Feature | OEM Support | 3rd Party Support |
|---|---|---|
| Post-EOSL Support | ||
| 24/7/365 Support | ||
| Same-Day Parts Replacement | Limited | |
| Mixed-Vendor Support | ||
| Flexible Contract Terms | Annual Only | Month-to-Month Available |
| Asset Lifecycle Extension | ||
| OEM-Trained Engineers |
Why Choose 3rd Party Support for NetBackUp 5020?
Save 40-70%
Dramatically reduce your maintenance costs while maintaining the same level of support coverage.
Extend Asset Life
Continue using your NetBackUp 5020 well beyond the OEM end-of-life date.
24/7 Expert Support
OEM-trained engineers available around the clock with same-day parts replacement.
NetBackUp 5020 Support: Frequently Asked Questions
Is the Veritas NetBackUp 5020 still supported?
Veritas ended support for the NetBackUp 5020 on May 21, 2018. Third-party maintenance remains available and keeps the NetBackUp 5020 supported with 24/7 engineering support and same-day replacement parts.
When is the Veritas NetBackUp 5020 end of service life (EOSL) date?
Veritas lists the end of service life for the NetBackUp 5020 as May 21, 2018.
Can I keep using the NetBackUp 5020 after its EOSL date?
Yes. EOSL means Veritas stops selling support contracts and issuing updates — the equipment itself keeps working. Third-party maintenance provides engineering support and replacement parts for as long as you choose to run it.
How much does third-party support for the NetBackUp 5020 cost?
Typically 40-70% below the OEM maintenance renewal price. Exact pricing depends on quantity, service level and location — request a quote and we respond within 24 hours.