Jira Service Management End of Service Life Dates
Jira Service Management has published end-of-service-life dates for 70 products in our catalog. 9 reach EOSL within the next 12 months and 60 are already past OEM support. Third-party support keeps those releases covered after the vendor stops shipping patches: issue management, vulnerability remediation and compliance maintenance.
Jira Service Management products reaching EOSL in 2026(9)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 5.13 | Jan 22, 2026 | Get price |
| Jira Service Management 5.14 | Feb 15, 2026 | Get price |
| Jira Service Management 5.15 | Mar 27, 2026 | Get price |
| Jira Service Management 5.16 | May 23, 2026 | Get price |
| Jira Service Management 5.17 | Jun 26, 2026 | Get price |
| Jira Service Management 10.0 | Aug 22, 2026 | Get price |
| Jira Service Management 10.1 | Oct 9, 2026 | Get price |
| Jira Service Management 10.2 | Nov 20, 2026 | Get price |
| Jira Service Management 10.3 (LTS) | Dec 5, 2026 | Get price |
Jira Service Management products reaching EOSL in 2027(8)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 10.4 | Jan 22, 2027 | Get price |
| Jira Service Management 10.5 | Mar 12, 2027 | Get price |
| Jira Service Management 10.6 | Apr 23, 2027 | Get price |
| Jira Service Management 10.7 | Jun 13, 2027 | Get price |
| Jira Service Management 11.0 | Aug 13, 2027 | Get price |
| Jira Service Management 11.1 | Sep 24, 2027 | Get price |
| Jira Service Management 11.2 | Nov 6, 2027 | Get price |
| Jira Service Management 11.3 (LTS) | Dec 3, 2027 | Get price |
Jira Service Management products reaching EOSL in 2025(8)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 5.6 | Jan 24, 2025 | Get price |
| Jira Service Management 5.4 (LTS) | Jan 31, 2025 | Get price |
| Jira Service Management 5.7 | Mar 20, 2025 | Get price |
| Jira Service Management 5.8 | Apr 25, 2025 | Get price |
| Jira Service Management 5.9 | Jun 2, 2025 | Get price |
| Jira Service Management 5.10 | Jul 11, 2025 | Get price |
| Jira Service Management 5.11 | Aug 30, 2025 | Get price |
| Jira Service Management 5.12 (LTS) | Nov 29, 2025 | Get price |
Jira Service Management products reaching EOSL in 2024(7)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 4.20 (LTS) | Jan 31, 2024 | Get price |
| Jira Service Management 4.22 | Feb 16, 2024 | Get price |
| Jira Service Management 5.0 | Jun 21, 2024 | Get price |
| Jira Service Management 5.1 | Jul 21, 2024 | Get price |
| Jira Service Management 5.2 | Aug 25, 2024 | Get price |
| Jira Service Management 5.3 | Sep 29, 2024 | Get price |
| Jira Service Management 5.5 | Dec 6, 2024 | Get price |
Jira Service Management products reaching EOSL in 2023(6)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 4.15 | Feb 2, 2023 | Get price |
| Jira Service Management 4.16 | Mar 23, 2023 | Get price |
| Jira Service Management 4.17 | May 18, 2023 | Get price |
| Jira Service Management 4.18 | Jul 1, 2023 | Get price |
| Jira Service Management 4.19 | Aug 26, 2023 | Get price |
| Jira Service Management 4.21 | Dec 9, 2023 | Get price |
Jira Service Management products reaching EOSL in 2022(8)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 4.7 | Feb 3, 2022 | Get price |
| Jira Service Management 4.8 | Mar 19, 2022 | Get price |
| Jira Service Management 4.9 | May 20, 2022 | Get price |
| Jira Service Management 4.10 | Jun 23, 2022 | Get price |
| Jira Service Management 4.11 | Jul 15, 2022 | Get price |
| Jira Service Management 4.12 | Aug 26, 2022 | Get price |
| Jira Service Management 4.13 (LTS) | Nov 8, 2022 | Get price |
| Jira Service Management 4.14 | Nov 23, 2022 | Get price |
Jira Service Management products reaching EOSL in 2021(7)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 4.0 (LTS) | Feb 11, 2021 | Get price |
| Jira Service Management 4.1 | Apr 4, 2021 | Get price |
| Jira Service Management 4.2 | May 21, 2021 | Get price |
| Jira Service Management 4.3 | Jul 22, 2021 | Get price |
| Jira Service Management 4.4 | Sep 9, 2021 | Get price |
| Jira Service Management 4.5 (LTS) | Oct 21, 2021 | Get price |
| Jira Service Management 4.6 | Dec 17, 2021 | Get price |
Jira Service Management products reaching EOSL in 2020(7)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 3.10 | Jan 11, 2020 | Get price |
| Jira Service Management 3.11 | Feb 20, 2020 | Get price |
| Jira Service Management 3.12 | Apr 9, 2020 | Get price |
| Jira Service Management 3.13 | May 29, 2020 | Get price |
| Jira Service Management 3.14 | Jul 11, 2020 | Get price |
| Jira Service Management 3.15 | Aug 27, 2020 | Get price |
| Jira Service Management 3.16 (LTS) | Nov 28, 2020 | Get price |
Jira Service Management products reaching EOSL in 2019(7)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 3.3 | Jan 3, 2019 | Get price |
| Jira Service Management 3.4 | Mar 14, 2019 | Get price |
| Jira Service Management 3.5 | Apr 27, 2019 | Get price |
| Jira Service Management 3.6 | Jun 29, 2019 | Get price |
| Jira Service Management 3.7 | Sep 4, 2019 | Get price |
| Jira Service Management 3.8 | Sep 6, 2019 | Get price |
| Jira Service Management 3.9 (LTS) | Nov 16, 2019 | Get price |
Jira Service Management products reaching EOSL in 2018(2)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 3.1 | Feb 11, 2018 | Get price |
| Jira Service Management 3.2 | Aug 23, 2018 | Get price |
Jira Service Management products reaching EOSL in 2017(1)
| Model | EOSL date | |
|---|---|---|
| Jira Service Management 3.0 | Oct 6, 2017 | Get price |
Jira Service Management EOSL: Frequently Asked Questions
What does end of service life (EOSL) mean for Jira Service Management equipment?
EOSL is the date after which Jira Service Management no longer sells support contracts or ships updates for a product. The equipment keeps working; only the OEM's willingness to support it ends. Third-party maintenance takes over from that date with engineering support and replacement parts.
Can I get support for Jira Service Management products that are already past EOSL?
Yes. 60 Jira Service Management products in this list are already past their EOSL date and all remain supportable. We hold spares for every model we quote and cover equipment for 5+ years past the OEM date.
How far ahead should I plan for a Jira Service Management EOSL date?
Start 6 to 12 months before the EOSL date. That is enough time to compare the OEM's final renewal against third-party maintenance, decide whether to extend or refresh, and move coverage without a gap. We return an indicative price within 24 hours and a firm quote within 48.